We stayed here some years ago, and it didn’t match the memories. The hotel is currently undergoing some refurbishment, but this didn’t affect our stay.
We arrived on the Tuesday before Thanksgiving, so the hotel was quite busy. However, they only had one person on the front desk, and a line of guests waiting to check in, trailing across the lobby.
Although there were fresh towels in the room, it did not appear to have been serviced in any other way. Hilton properties expect you to know that they no longer service rooms except by request (which I had forgotten), so it was only on our return to the room ahead of our second night that we realized that there was no spare roll of toilet paper in the room. Things were rectified as part of the requested service the following day.
The complimentary breakfast buffet was reasonable (and the made to order omlette was good). Bizarrely, on the Friday they had no milk for either cereal or drinking.
This stay fulfilled its purpose of somewhere to put our heads down while visiting family for Thanksgiving. But nothing made me want to hurry back.
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