Peabody Memphis

Great hotel comfy beds service excellent Right in the heart of everything

Great location, easy walk to Beale Street. Room was very clean. Duck Parade is a must. Will definitely stay here again.

On a holiday trip down south I had no doubt where we would be staying in Memphis; The Peabody Hotel is one of the most historic hostelries in the United States. Originally opened in 1869 and rebuilt and refurbished a number of times since, it is a Memphis icon and anyone who is anyone has stayed here while in town including seven Presidents, dozens of rock and roll and blues singers, Hollywood actors by the score and even Margaret Thatcher. It played a pivotal role in John Grisham's breakout novel The Firm and Tom Cruise and Gene Hackman stayed here while making the film. Aside from the glitterati who have made The Peadody their Memphis home, it is even more famous for its legendary ducks who twice a day make their way from their rooftop palace to the fountain that is in the middle of the vast lobby. Led by the Duckmaster it is a very odd spectacle that as dumb as it sounds, is something I’ve always wanted to see. Arriving at The Peabody you can’t help but be impressed by the massive lobby with bars, restaurants and shops running off to the sides. In two days I was still discovering new places including a run in with Jack Daniel at the Corner Bar which receives an annual special edition bourbon made especially for this bar. You'll also find the Lansky Bros. clothing store here. Although not originally at this location, it was from the Lansky's that Elvis bought his regular clothes, along with Carl Perkins, Jerry Lee Lewis and Johnny Cash. Since then it has used the motto ' Dress like a Rock Star' and countless others from Carlos Santana to Drake have followed in the Memphis singers' footsteps. Who knows who you might run into here? Coming here during the holiday season is quite special with a giant, and I mean giant, Christmas tree on one side of the lobby. There's also a substantial Christmas village featuring Willy Wonka's Chocolate Factory which had to have a permanent guardian to prevent the little children from starting to eat parts of it. The Peabody offers free coffee to its guests in the pastry shop which I'm sure is a great loss leader as the pastries on offer are almost irresistible - white chocolate duck anyone? The duck theme continues to the rooms which have super comfortable linens and pillows and mini-bars of soap in the shape of a duck. All told there was nothing I would change about our stay at The Peabody, it lived up to our expectations in every respect and given the time of year was not nearly as expensive as I thought it would be. And yes we got to see the ducks march in from the balcony on the mezzanine.

I might be one of the few people in the world who did not know that the Peabody was famous for ducks, but my first experience upon arriving was getting to watch the evening duck Parade. It was amazing. The hotel was immaculate, the room was excellent, the food and service at the lobby bar was outstanding. I was there for a conference, and would not hesitate to come back.

Stay in history! Quite the place. Worth it for a one time stay. Pillows were the best we've ever encounterd, lol! Lobby area and restaurant for breakfast a must-do. Love the little shops on the first floor. Glad we came. That being said, the duck tours at noon and five make this a nightmare. Lobby is overrun with tour bus folks for the duck parades. Can't get an elevator to save your life as it appears 4pm is also a large checkin time. All in all, location is great and you get to say you stayed at the Peabody!

I honestly would need to rate this hotel on different scales. There are alot of different areas to review for this hotel. I am giving the Peabody the benefit of the doubt based on its historical significance and elegant atmosphere and rating it a 4 star. But in all other aspects it leans more to a 3 star. To begin with you lose all elegance and beauty of the gorgeous bar, seating, duck fountain and lobby area when you are greeted with hoards of people. Mostly from Viking cruise lines, the noise is loud when you actually want a more subdued noise level to relax and rejuvenate. This continued throughout our 3 night stay, there was never a time when you could enjoy the beauty of the hotel. Not to mention the people not staying at the hotel but coming to see the parade of ducks at 11 and 5, I get it but a ridiculous amount of people vying for seats to see this event, some coming over an hour beforehand. So unenjoyable. As far as the rooms, we had an issue. We had a connecting room of which one room was ready upon arrival and we were told the other room would be ready shortly. Well at 6:00pm still not ready, turns out they cleaned the carpet in the room and it was still wet???? Why was that done, hmmm. But then why did they wait to let us know that. After complaining, we were given the room next door, not connecting, ok not a problem. They did offer 1/2 off the first nights rate. The second room was laughably small, the bathroom was insane!!! The toilet literally was right in front of the tub, if you were over 5' tall you would never have been able to sit down and do your business!!! I think the smallest bathroom I have ever seen even a small child would have problems. It was an acrobatic event to use the bathroom. But the worst part was the soundproofing. You could hear every sound from the room next door, their conversations, etc. Then heard all the late night revelers coming in running down the hallway, talking insanely loud at 3:00am. Didn't make for a great nights sleep. Upon check out, I questioned if my room rate should be the same as the other room since it was much smaller and did not connect like we requested. I was told it was the same room rate, I do question that since there was a huge discrepancy in rooms, square feet wise, bathroom size, etc. And not cheap accommodations. The location was good though and the shopping in the hotel was good. All staff were friendly. Just need to address the above issues to keep this hotel as elegant as it should be.

The staff at the hotel were very attentive and personable. The hotel is beautiful and the rooms are clean and the beds/linens are top of the line. Had a great stay.

My friend and I visited Memphis for a long weekend on 3rd April and chose The Peabody for its location and the duck parade. We were surprised and disappointed that the fountain was not full of water and ducks, given this is a selling point and tourist attraction. Even more surprised that it took a further 2 days to repair! We queued for an hour to watch the duck parade which was very cute, but would have been delighted to have a special area reserved for hotel guests to save the long tedious wait and bad back/knee issues. A suggestion going forwards. The bathroom in our room was tiny and we were unable to shut the door each time we showered due to lack of space. Why in 2024 are shower curtains still a thing?? Who uses a bath in 2024? A walk-in shower unit would be much better use of the small space. Having pointed out improvements that could be made, we had a great time in the hotel. The bed was comfortable, staff at reception and concierge were fantastic. We requested a coffee machine for our room as the queue in the morning in the cafe was slow and they ran out each time. The cocktails were tasty and service was quick by the pink ladies. To summarise, the staff were brilliant and made the ******* become less important. The location is very central and I would stay again if I visited Memphis.

Just returned from a two day-stay in April 2024. I was very surprised by my experience given the positive reviews on TripAdvisor My issues are the following: -Long walk from self park, including several sets of stairs with no help with baggage all the way up to the room -Two one hour "Walk-the-Ducks" shows each day, lobby and bar packed with 100's of people for both sessions, elevators blocked so you cannot get you to room, inconvenience and most likely a fire violation. Clearly a public show and the hotel lets this happen, while causing massive inconvenience for guests, the show could be five minutes long and could be managed without much guest inconvenience, most ***** attendees spend nothing at the hotel, management needs to focus on guests and not the non-paying public, who go to a free show, twice a day, and not a good one. -Half the bank of elevators did non work during my trip, long waits for elevators, stops on every floor as people push in, lots of conventions going on, packing the bar, and causing a 30 minute wait for a drink -Ice Machines broken on my floor, bar then refused to give be a bucket of ice -No fridge in room, no wine glasses or cork screw opener -Breakfast coffee shop often had 15/20 in line, not enough service staff -No greeter taking names at restaurant when you arrive, long waits despite restaurant being 50% empty, clear lack of staffing -Stale food being serviced at coffee shop, sandwiches and muffins I will say that the hotel staff seems to know there are problems and do offer discounts and credits, if asked, however, I would much rather have good service and working equipment, than credits