We have stayed at this property many times for years and have always enjoyed it. NO MORE-WILL NEVER stay there again. Staff dressed in hoodies/sweatpants, congregated in corner behind counter on cell phones. I felt it was a major interruption for them to get me checked in mid-afternoon. The 1 elevator worked 'sometimes'. Often had to wait up to 10 minutes--the hotel was NOT busy and no one was in the elevator--it was just not working correctly. We questioned whether it was safe to ride and whether we'd get stuck in it. Saturday evening about 9:30 there was a guy wrapped up in a blanket, curled up on the floor in the hall on the side of the check-in desk. Several people hanging out for hours in the laundry room (which was directly across from our room), doing who knows what. We felt very unsafe coming/going from our room. Although the room appeared acceptably clean, the toilet and tub pipes continually leaked water-- there were several 1/2" long bugs crawling on the floor (I might understand that in the summer, but this is in the cold in January). The hallways/elevator were dirty, needed cleaning, chipped/broken areas on walls/doors/elevator. One (of the two) of the sets of front entry doors into the lobby did not automatically open, making it very difficult to juggle luggage carts in/out. AND THE ICING ON THE CAKE was our very close friend was staying in Room 222 and there was a live mouse running around her room. EXTREMELY, EXTREMELY DISPOINTED in our stay. :(
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