Ξενοδοχεία με Acqua del Ghiffo, Meride

We’ve stayed at this hotel 5 times now, each time drawn by the fantastic view over Lake Lugano and the mountains. I would still give it a 3-star for that reason: the view! But the facilities itself are not worth more than two stars! Unfortunately, the quality of the hotel has gone down considerably since our first visit. The dining experience used to be top notch, but now it is rather mediocre. The chef has clearly changed! Breakfast was definitely nothing like it used to be: no fresh fruit salad, no muesli and only store-bought little yoghurt cups, nothing hot at all except for eggs you had to boil yourself, no fresh juice even - only a watered down version of Tang. Extremely disappointing! NOT worth the rating they seem to have given themselves! As for the service, it too was very mediocre. We were celebrating a very big anniversary and two days before, we asked for a specific table but reservations were not permitted! Consequently we booked at the nearby (only 1 km from the hotel) funicular restaurant, which has the same view, the same wine at HALF the price, very good food and very friendly service! On our first night we were seated by the terrace door - it was raining and there was no seating on the terrace. Every time we moved our arms, the automatic doors next to us opened! Good grief! Another thing we found amazing and which I think has changed since the last time we were there: there is no proper bar!!! On our second evening we came down for a pre-dinner drink - 2 couples - and we were given a seat by the entrance of the restaurant, all 4 of us on a bench, next up each other! Very bizarre! People walked by us constantly! There are a few basically unused rooms upstairs, a ‘library’ and a ‘pool room’, which could easily be turned into a bar! This is NOT four-star as the hotel claims to be! This is COVID time, and di there were restrictions: no more than 10 people in the pool at a time! Ha!!! No one checked! It was much too crowded! All in all, the hotel is in VERY dire need of a facelift! The rooms are furnished à la IKEA (not only the rooms! The restaurant glasses and lampshades were from Ikea too!!! This is so not 4-star!!!). I’ve been 5 times now - no more! Do something to spruce things up is my recommendation!!

The room is very good, the room is facing the lake, the scenery is very good, but unfortunately there is no time. The most dissatisfied is the front desk clerk. I feel unfriendly to the Chinese and the tone is really hard. Is this a five-star waiter? ?

What a surprise. Entrance, garage, check-in were so easy. But there was another big surprise: we were upgraded to a Suite. Room and bathroom were prefect and clean. The restaurant food was very good. There is a nice terrace overlooking the large swimming pool. The staff was very professional and extremely friendly. Breakfast was a very well appointed buffet. The location was perfect for us. Not too far from the freeway without the drawbacks and not too far from Lugano that can be reached in less than half hour. We highly recommend this hotel.

Excellent in all! Absolutely wonderful location (only accessible with taxi) whether day or night! A wonderful DeLuxe room with sea view! The size, the materials of highest quality and finest design. Eat excellent in the Bistro, since full booked in the restaurant! Unfortunately only one night a.Gr. of much work also in Lugano (visit a super performance in the art and culture center). The fitness/sauna was unfortunately closed, but private spa was bookable before departure Sunday morning ... good alternative. The gardens around the sky! The team was super professional, extremely friendly and helpful. Good and dream of my next visit to Villa Leopold ...Heartly recommended for enjoying the fine and good ... Denise Worlds in Zurich

Very friendly staff in service, reception and bar. Good cuisine, which is however closed on Sunday and Monday evenings. The room was clean and well furnished but dark and without the advertised mountain view but directly on a residential building. The beds were very comfortable though. The reserved and confirmed parking space was not available. In the vicinity there are only short-term parking spaces. The breakfast is very, very modest. The wine from the wine vending machine on the 1st floor not recommended. All in all a nice, clean 3 star hotel but way too expensive.

If you are booking a luxury hotel in Lugano, there is no other option for me. While it’s not right in the middle of the City, it’s in a nice and quiet area and the 10-15 minute walk to the city is great for settling the stomach after eating to much pizza. The grounds are simply stunning, the views are amazing, the breakfast buffet is not amazing but very good (Although the woman who seat you could smile a bit more, all the other staff at breakfast are great). The private Lido is awesome. I will never stay at another hotel in Lugano for our annual summer trip, it has won my loyalty for life.

We stayed here for 1 night whilst travelling from the UK to Italy. Our stay did not start well unfortunately. We arrived in the middle of some roadworks outside the hotel and in the surrounding area. Coupled with the fact that we had a roofbox on our car, reception suggested that we entered the hotel car park via a different entrance rather than the one a short distance from reception on the hotel grounds. The receptionist wasn't very aware of the roadworks and proceeded to vaguely show me on the map how to get to the other car park entrance. It was clear she did not know and actually told me the wrong way! It took me 25 mins to find the correct route to the car park entrance due to the deviations, roadworks and traffic! Not a great start. Next, I arrived at the room that we had been allocated - I had booked a deluxe room (for 3 people through hotels.com) - this was not a deluxe room, although much bigger it was a ground floor apartment with 2 separate bedrooms with no air conditioning and a lounge a couple of short corridors away from the bedrooms which did have air conditioning! Bearing in mind the daytime temperatures at the time were 33-34 degrees, we were not going to have a good night sleep! Back to reception to complain, initially saying that they did not have any other rooms left however they did eventually offer us a deluxe room with air conditioning that fed nicely into the main bedroom - that is all we wanted and what I had actually booked! They set up a third bed in the room for my daughter, problem solved! Location was very good with excellent views of the lake, a 10-15 mins walk into the centre which was fine for us. Buffet breakfast was excellent, we chose to sit outside on a lovely terrace with lake views. Service was very good. We then used the outside pool facilities and loungers until mid afternoon - again all excellent, clean, lovely pool, and when we left, we were sad that we could only stay for 1 night! In the end the room problems were resolved, the morning receptionists providing us with a free drink in the bar for the inconveniences caused however it could have been avoided if I had been given the room that I had booked from the start and better training should be given to the receptionists so that they know exactly what instructions to give to clients on how to reach the hotel car park. Would I stay here again? Yes, I would.

We had a wonder stay for two nights. The hotel is a classic with lots of history and a perfect location for walking to the town or enjoying a swim in the Lake. The formal restaurant was outstanding. Be sure to ask for a room with a view of the lake. The Pizza restaurant was perfect for a casual dinner with a great view.

Just beside the cable car station. The cable car takes three minutes to the train station. The hotel has a free cable car card. Warm, warm, free drinks and drinks in the lobby. Wangzhong is quiet. The surrounding shopping restaurant is very convenient, a few steps to the lake. Recommended to stay. But I booked a deluxe room, which is larger than a desk, and it is the highest price in several prices. But the ordinary room given by the hotel does not have a desk. I am too lazy to say it. The next price will be booked at the lowest price.