Best Western Plus Hotel Metz Technopole

非常差！尤其是前台的服務員沒有責任感 同時撒謊 前後説法不一 有事無法找經理 敷衍了事！床上居然有一條黑黃色毛巾

Expensive and not worth it. We had booked two rooms for two adults and our two children. The pool was cold. When we ate in the restaurant (with few other guests) we had to wait an hour for the pricy food. The food was not that good and one dish had to be returned because the chicken was so dry. When we got to the rooms and looked forward to sleeping, it turned out that our two rooms on the first floor were located right above a noisy wedding party. The hotel must have been aware of that from the start. Very tired, we now had to pack our luggage and change to two new rooms. Breakfast was ok but nothing special.

Great customer friendly employees, spacious room, proper bathroom, very good breakfast, relaxing atmosphere, good restaurant

Wouldn't return - Rooms aren't fresh and when windows are opened it lets in the cigarette air from the patrons constantly smoking near the entrance. They provide one towel and hide the other in a drawer which I didnt find until I read another review. Ridiculous. We were welcomed to breakfast however upon checkout were told it was an additional charge.. oh and there was a half eaten cookie on display, on top of all the others. Grim. The rooms had a light brown carpet, until you look at the corners of the room and realise the carpet should actually be a silver grey. Gross! Toilet brush covered in dirt... Lamps covered in dust.. just really unpleasant and dirty.

This was a clean comfortable place to reside at for 2 nights. I enjoyed my stay there with my friend. Highly recommend this place to anyone.

Didn’t seem like a four-star hotel. Towels were missing from room. WiFi took ages to work and the separate loo had no wash basin, so you have to walk into bathroom to wash hands. Hairdryer was difficult to use. Not great especially at nighttime. Plus it was quite expensive and prices seemed much cheaper next month.

Mixed experience, would have been very negative if it wasn't for Hamisse on reception who was always smiling, helpful and understanding, so a big thank you to him. It just felt like "computer says no" the whole time.. no way they could find anything to eat for my 2yr old early evening, fair enough, was told we had to wait until 7pm when the restaurant would open.. ok.. so we did.. went to the restaurant at 7pm just to be told it was full tonight and we were told to find somewhere else. Went to reception and Hamisse kindly made a call and got us a table immediately.. there were so many free tables the entire time we were there, I don't understand why we were turned away. By the time we got both children to bed and set up the monitors it was just past 9pm, and we were told the cooks stop at 9pm (despite a massive table having only just been seated..) and there was no way they could get us anything to eat at all, and we were told to find somewhere else.. (not sure how they thought that would work with 2 children sleeping in the room). Back to Hamisse who kindly suggested deliveroo. Also very disappointing that the "seasonal" pool still wasn't open on a hot June summer's day.. (but that disappointment is completely our fault for not reading the small print.. but come on, June!!) The room was clean and a good size, and they had airport trolleys for luggage which was useful.

Good hotel, staff very nice.

The room was clean. The breakfast service was horrible . We felt that We were not appreciated. The restaurant food was terrible . We complained when we received burnt French fries. The cook then sent out oily fries. It was not a good experience especially since we were hungry.