Bentley Hotel South Beach

My husband and I stayed here on 9/13 while in Miami the night before our cruise. Charming hotel and staff. 2 minute walk to beautiful Miami beach. Great location and amenities. Beautiful rooftop with private seating, a pool, and a Jacuzzi all overlooking Miami Beach. Rooms and halls are CLEAN and attractive. The staff was great, friendly, and attentive. From our check-in with William to our check-out with another gentlemen, we enjoyed our stay from start to finish!

Ottima struttura, camera confortevole, servizio impeccabile, prezzi convenienti. Consigliato!!!

The location was great. The room was nice. There small ants on the kitchenette counter. The only issue I had was the noise. Garbage truck picking up garbage early in the morning.

There is a TGIF right down below and the TV and was very very very loud I was unable to sell and the TGIF closes at 2am. This was one of the worst place I have stayed I missed sleep and peace. When I booked the hotel the ocean view room was misleading on the website. The room was not why I had expected atleast it’s not what I paid for including the noise.

The staff was great! They were always supportive. the room was always taken care of. Beach chairs, beach towels and bike rentals were always available. Unfortunately, we were there when the pool was closed down. But we came to Miami Beach, not Miami 'Pool'. Don't even think about looking for parking. Valet is 24/7. There are ore dining choices than you can imagine. All within walking distance. Walk 2 blocks and you can hop on the Big Bus tour bus.

Hotel, staff and location were perfect. Stayed in PH2, could not have been more pleased. Can’t wait till next year as I will be returning.

Unbelievably the shortest and worst hotel stay I've ever experienced with horridness customer service. We checked in late to be greeted by an incredibly rude staff member... When we got to our room we started to realized the mistake we made. It looked like someone tried to DIY and fix up the place with some paint and a few screws but nothing actually worked. The "AC" was a fan blowing out of the vent but no actual AC. What drew the line was the doors to the balcony had no locks on them. Someone could go on to your patio and come right into your room any time they wanted. It was completely unsafe to stay there. Right out front there's homeless drunk people everywhere. When we went back to the front desk to talk about it she even said "I'm not surprised" but couldn't give us a refund or put us in contact with a manager. No help what so ever. I now have 3 charges on my CC from them for nothing. We were there for under 10 minutes and checked out. What are the CC charges for?

Good property at a great location, however, rooms are a bit tiny, a bit dark, there is room for improvement. I would stay there again

I woke up several days in a row due to construction noise at around 5:30 a.m and it continued throughout the day. It would have been great if the hotel informed us beforehand that they were doing renovations. It's frustrating to be sleep deprived while on vacation. Additionally, we booked a balcony room, but it was facing an indoor area. The online pictures of the resort were misleading and didn't match the reality. Avoid the fake balcony view rooms as it looks like a dungeon as the view. Lastly, we didn't receive any complimentary drink upon our arrival as promised.