Limehome Milan Via Stresa

衞生：乾淨 環境：可以 服務：挺好

ห้องพักดีเยี่ยม สะอาด อุปกรณ์ครบ แต่ต้องเช็คอินไปล่วงหน้าถ้าไม่งั้นจะเสียเวลานานมากก ในการติดต่อ call center เพื่อเช็คอิน

我是通過攜程預訂的，當我到達時發現竟然是一座無人值守公寓，衹有白天固定時間段有一名前台，其他時間衹有保安，也沒有任何服務人員。 到達後，前台告訴我們要查看預訂確認郵件，但我們在攜程預訂時並沒有收到郵件。在一個懂意大利語朋友的幫助下，聯繫了各方一個多小時才辦理完入住手續，沒有他，我們作為一個外國人可能根本無法辦理入住。而且不到規定時間不能入住房間，哪怕房間裏前一個住户已離開也不能，行李衹能暫存在地下庫房。我們出門了晚上回來後取行李時，保安還搞不清楚庫房鑰匙，又耽誤了半小時。 入住後發現房間沒有熱水，沒法洗澡，下去找服務人員，衹有保安且啥也不清楚，讓我們發郵件報修。第一天沒洗成澡。 第二天早上收到回覆郵件告訴我們白天有人來維修，但是不知道修沒修，聯繫後告訴我們修過了，但晚上回來後仍然沒有熱水。沒有辦法，問了下隔壁屋，告訴我們得放水5-10分鐘以上才能有熱水，但我放了40分鐘仍然沒有熱水。於是又下樓找服務人員，仍然衹有保安讓我們發郵件報修，我們當時要求退訂房間，沒有回饋，於是第二天也沒洗成澡。 我們一共在米蘭兩天，沒有洗澡就回國了，渾身發臭，造成米蘭之旅的體驗非常差，不僅住的很不舒服，還耽誤了大量時間在與酒店溝通上，浪費了我們遊玩的寶貴時間。 這是一家從網上看起來不錯，但實際非常差的公寓式酒店，鑽了互聯網的空子。 我們事後申請賠付，工作人員衹給賠一點點錢，還説他們衹有這個權限，後面再怎麼聯繫都無濟於事。 這家酒店的經營者是騙子，很難想象在意大利這種發達國家會出現這種情況，這家酒店的存在是給意大利抹黑，給米蘭抹黑。意大利米蘭的政府人員應該重罰這家酒店，並吊銷這家酒店的營業執照。但現實情況是投訴無門。這家酒店還會繼續坑騙後來的人。 在此呼籲大家千萬不要預訂這家酒店，否則會被坑騙死，攜程應該把它標記為不推薦預訂，以防再繼續坑騙中國人。

트립닷컴을 통해 예약했는데 드착해 보니 무인 설프 체크인 아파트 엿어요. 누구도 사전에 통보 없었고 도착해 이리저리 알아보다 booking reference 코드가 있어야 한다는것을 알았으니 사전에 그런 코드는 받은적이 없었어요. 표시되어있는 전화번호는 먹통. 겨우 겨우 홈피 찻아 전화했더니 독일에서 전화를 받네요. 겨우 코드 알아 세시간 만에 들어갈수 있었어요. 자동화 및 시설은 좋으나 뜨거운 물 나오려면 십분 물 틀어야 해요. 이것도 물어볼 데가 없어 개고생으로 한국인이시면 여기 가지 마세요 동네도 별로구

15-20mins walk from Milano Central station, the propery conditions looks new. Unfortunately, the shower is terrible! The shower has very low water stream, more worse is the unstable water temperature from the shower head, sometimes hot, warm, cold water flow. It made me feel cool and uncomfortable during shower. I reported this to the management but can't help anyway. This is a look good but not feel good aparthotel.

New and sparkly clean building and apartment with all the essentials. Coole technology inaide the rooms, self check-in was a breeze and the code worked well. Location great in a quiet neighbourhood.

Guests should know that you have to contact the company through WhatsApp so there is a delay. There were no working outlets for the kitchen appliances, even when we tried them in different parts of the unit. The terrace was nice but had only one chair, so we hauled a kitchen chair outside. It is a doorman building which is nice but they could only refer us to Limehome when we had questions. The location is fine if one is comfortable with public transportation.

Ok for the price you pay

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