Verified traveler
27 Σεπτέμβριος 2023
The location was good, near a supermarket and a subway station. but I never had this experience the hot water was stopped during the shower in any hotels or accommodations but here. Hot water was coming out at first, and it stopped in 10 minutes. When I told this to the staff, they didn't take it seriously they said they didn't know how long I take showers even though I told them it was 10 minutes. Staff responded but I don't feel they showed sorry to me but excuses. Due to this issue, I had to change the room for each night. And a staff suggested reducing my shower time. He said he was joking after seeing my frozen face but it was not adequate at all. They offered me just a free breakfast only for a day. The thing is I didn't feel comfortable with the attitude when they dealt with this problem.
I understand this is not their fault but they never said sorry for this inconvenience and it felt weird. I wouldn't feel this bad if they showed sorry and didn't take this as a joke. so shame.
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