Rio Monolocale

Δεν συνιστώ κατηγορηματικά να επικοινωνήσετε με αυτό το αντικείμενο! Το check-in πραγματοποιείται ηλεκτρονικά συμπληρώνοντας μια φόρμα που θα έπρεπε να έχει σταλεί με e-mail. Η διεύθυνση email στάλθηκε μέσω WhatsApp, αλλά η επιστολή δεν ήρθε. Έγραφαν, τηλεφωνούσαν όλη μέρα, αγνόησαν τελείως, αλλά κανείς δεν απαντούσε σε μηνύματα και κλήσεις. Ο ιδιοκτήτης δεν νοιάζεται για τους καλεσμένους! Μόνο αφού επικοινωνήσετε με την υποστήριξη του Trip ελήφθη το email. Μετά όμως, τα δεινά δεν τελείωσαν! Μετά την εγγραφή, έλαβα έναν κωδικό από ένα κουτί με κλειδί, κατάφερα να μπω στο σπίτι, αλλά το κουτί ήταν ανοιχτό και δεν υπήρχε κλειδί δωματίου! Όλο το βράδυ πέρασε σε διαπραγματεύσεις μέσω υποστήριξης, γιατί οι εκπρόσωποι του ξενοδοχείου δεν απάντησαν ευθέως! Ζήτησαν να περιμένουν, υποτίθεται ότι έπρεπε να έρθει η οικοδέσποινα να φέρει το κλειδί, έπρεπε να περιμένουμε μερικές ώρες ακόμα! Αλλά δεν ήρθε ποτέ! Ευτυχώς, το χάος σε αυτό το ξενοδοχείο δεν τελείωσε εκεί και καταφέραμε να μπούμε στο διπλανό δωμάτιο, το κουτί με το κλειδί στο οποίο ήταν καλά κλειδωμένο. Εγκαταστάθηκα παράνομα σε ένα ξένο δωμάτιο και μόνο γι' αυτό δεν έμεινα στο δρόμο. Στις 11 μ.μ η υποστήριξη είπε ότι μπορώ να μείνω σε αυτό το δωμάτιο, αλλά η οικοδέσποινα δεν ήρθε ποτέ!!!! Μια ολόκληρη μέρα στις δύο στο Μιλάνο ξοδεύτηκε για τακτοποίηση, για να μην αναφέρουμε πόσο κόπο και νεύρα ξοδεύτηκαν !!! Την ίδια στιγμή, κατά κάποιο τρόπο το ξενοδοχείο αρνήθηκε να με αποζημιώσει για όλα αυτά! Σε καμία περίπτωση μην επικοινωνήσετε με αυτό το αντικείμενο, κινδυνεύετε να μείνετε στο δρόμο !!!

Tutto perfetto

Needs to be taken off of market. It would be embarrassing to give this studio for free to refugees. All furniture is falling apart and some are safety hazard. One drinking glass in the entire apar**ent. Shower is the plumbing pipe sticking out of wall.Full of ants. Horrible. See the pictures

CI HANNO FREGATO I SOLDI. Siamo arrivati alle 15 , orario in cui potevamo, dopo aver fatto tutto la prassi del check in on line e ricevuto il link di accesso, poter accedere alla camera ma era ancora o già occupata da altri clienti. Dopo circa 2 ore di attesa, con due bimbi piccoli, ci chiama un tizio maleducatissimo dicendoci che nn poteva essere rimborsata quindi nn solo abbiamo acquistato un'altra camera ma abbiamo anche perso tempo dai carabinieri.

I did not have a good experience with checking in because I did not have wifi connection. If you do, I think it would be better and make sure you check in in advance and read the instructions carefully. I did not have internet connection, which you need in order yo get into the building. They said I can press a buzzer but there wasn’t one identified as Rio Apar**ent. They did not say what floor and there is no door number. I had to knock on neighbours doors but they did not help much. They gave me the wrong wifi number so I had to turn on my roaming to call them, which incur charges. The apar**ent was okay, it was warm but very minimal. but it was very noisy and white thin curtains that did not block out the light.

STAY AWAY from this apar**ent/host. Place is dirty. So noisy at night and poor management. We are supposed to check in after 3pm. When we get there. Room is dirty. Not even done cleaning. Staff rushing to clean it. Simply wipe out table and floor. Waited like an hour to get inside of that dirty room. Bed is horrible. Mattress is like 1970s. So disappoited with this booking. ******* should not let those host on their plafom.

The property owner was rude. When you arrive the property you do not know which are the room you will be standing. When the time is up for checkin at 3pm I’m able to open the unit door by the app they has sent to me but then another family is also able to open the same room as using their app. So we all do not know who’s this room belong to? Call up the owner and it was rude she said you just go out and go out the room someone will bring me to another room. The moment I went into the other room it was so dirty and did not clean up the room after the last guest left. I got to wait till 3:45pm to have my room ready. The ducking room got no aircon and wifi cannot find the same wifi name as provided. This property cannot be rent from ******* this will damage your brand name. I fully do not recommend anyone to stay.

The place is comfortable to stay the flooring are not even every time you walk you will be trip

Booked for two nights and the room was double booked so I personally had to sort the problem out which ended up costing me and extra €100. Tried ringing the owner couldn't get hold of them, then eventually when the other people did manage to get in contact with the owner, the owner told her that they will ring her back but never did. Luckily I was there when the other people who was also booked into the same room was there or I wouldn't of been able to get my passport, meaning I couldn't get home. It's advertised with a balcony there wasn't no balcony. Before my stay the owner was contacting me regular but as soon as I had a problem couldn't get hold of the owner and still haven't been able to. It's been 5 days. If you are thinking of booking this place. There is so many better option this is the worst place I have ever stayed on a trip.