Claudia K
22 Απρίλιος 2024
Size of room and beds were OK as I was booked into what it seems was a Family room, however tv remote control was broken, rubbers of toilet seat missing, hinges loose and seat woobly. Also as bathroom is a wet room, when showered surface is dangerously slippery. All fixing solid and sharp so if fall you would hurt yourself. Got woken up at 2:30am due to a fire alarm. Only 1 lift working which was still broken from 2 weeks on previous visit. Access to lift by key card difficult to use. Good points, I was pleased to see the hotel is preparing a better breakfast as a couple of years ago. I like to recommend the breakfast staff Kelly and Richards for excellent customer service. Very friendly and helpful.
Μετάφραση