Selina Ramon

It was a great experience to stay in the middle of desert. They turned off the lights in the night and I was able to see a lot of stars.

The tents are the only part of this “resort” that resemble what’s advertised. And even they were ripped. Pools aren’t operational. No food (cafe/bar/pizza is a flat out lie). Even if you bring your own food, the “kitchen” is not equipped - we literally had to beg for them to find us forks and bowls. My daughter ate porridge in the morning with her hands. The bins weren’t emptied. Staff is tired and overworked and sympathetic but unable to fix most issues. We left after one night after being super excited to relax in the desert for 4 days. Massive disappointment. Borderline criminal probably. Avoid at all costs.

My recent stay at Selina Ramon was incredibly disappointing, and I would strongly advise others to stay away. Despite being priced like a 5-star hotel, it falls far short of expectations and deserves no more than 2 stars. Here are some key details of my experience: 1. The kitchen area was consistently dirty, and despite being advised not to bring our own dishes, there weren't enough provided, forcing us to constantly request more. 2. The bathroom and showers were not adequately clean, and there was a shortage of toilet paper. 3. The staff were incredibly noisy until the early hours of the morning, making it impossible to get a good night's sleep. 4. On the hottest day of the year, we experienced a 12-hour electricity outage, with temperatures soaring to 40 degrees Celsius outside and approximately 70 degrees inside the tents. Despite the discomfort, there was no offer of even a bottle of cold water. 5. Despite registering for an activity three days in advance with a group of 16 people, there were only 8 spots available when we arrived. This lack of organization and communication was frustrating and unacceptable. 6. The staff appeared to be too laid-back and unhelpful, failing to address our concerns or provide assistance when needed. 7. To add insult to injury, we were overcharged by 1000 shekels at checkout due to a "mistake" and were wrongly accused of not canceling a room, needing providing proof of cancellation. It's worth noting that we also heard similar complaints from other guests during our stay. In summary, my experience at Selina Ramon was far below expectations, and I would caution others against staying here until significant improvements are made.

We came to stay here in 3 tents, one had faulty zips and a coyote broke into the tent in the middle of the night making the occupants feel very unsafe. When we told management they sympathised but did not offer any compensation. Only one of the two mini pools was filled and was full of algae. Would not recommend

the tents were nice , thats it. LOUD, so many dogs . Its a dog park ! i love dogs but not 30 barking all night. Not a peaceful place , beware. for the price you pay , you can buy your owbn tent. most of the staff has no idea what they are doing. one very responsblie women was there, it look like she was the only one really workiong .... as in the other reveiws , meals were cancelled . no real care is taken about anything , it might be good for a big group with all there food and activiities , dont expect anything from the staff

For a semi-luxurious yet outdoorsy spot in Mitzpe Ramon, Salina Ramon strikes a good balance. The glamping tent gave us a great way to have amenities like WiFi and air conditioning but still have great views of the stars and experience the makhtesh in its natural beauty. The camp seems to be still figuring out its identity, offering dance parties and a working cafe for wealthy, remote-working nomads and also a do-it-yourself kitchen and bathhouses for families traveling on a budget. The property also seems to have a tense relationship with the locals and town of Mitzpe Ramon itself due to its use of lights and power in an international dark sky territory. In summary—choose your own adventure here.

Terrible customer service. Trying to reach them for days without success. No public email address available, I wanted to inform them about a change due to medical reasons and did not have a chance. Also: never book via hotels dotttt commm, very shady, misleading company. They are fake, told me they could not reach the hotel management either, which is practically impossible and had to be a lie. Too bad, looked so friendly and progressive, turns out its a shady enterprise with no public email and a fake phone number. There are a lot of nice options at Mitzpe Ramon. Make sure you can actually contact them in case of emergency.