Kimberly
21 Φεβρουάριος 2024
At check in it as stressed that quiet time started at 10pm. At 10pm we returned to our room and there were 10-15 hr high sports kids in the hall next to our door. I thought I would give them until 10:30. Surely the chaperones would come quiet them down. They did not. I called the front desk around 10:40pm. They said they would find a parent to tell. They quieted for 3 whole minutes. 11:30 rolls around they are still Loud. Slamming doors, yelling, running, cussing. Called down again and the front desk guy came up and told them they couldn’t be in the hallways. They went to the lobby for maybe 20 minutes then back to right outside our door. I finally opened the door and yelled at them just after midnight. That didn’t work either. They were loud until at least 12:30am. When I complained in the morning I got a blank stare from the front desk. No discount. No refund Nothing. The whole situation was completely unacceptable.
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