Hotel Saint-Andre

AVOID AVOID AVOID We booked through a 3rd party reputable website and paid in full non-refundable. When we showed up at 4 PM, we were turned away because they overbooked and were only honouring the airBnB bookings. They were unhelpful and rude. The 3rd party website customer service called the hotel but surprise, surprise they were not answering the phone. The lobby was full of guests who were also scammed. I used the toilet and it was covered in feces stains. We had to drive home at 1 am because all other hotels were booked and the 3rd party website would not rebook us without confirmation that we were turned away and the hotel was not answering phone.

I stayed here May of 2023. Note: Not one of the pics on this site are accurate now. See mine. Renovations are almost completed. Lots of pros and lots of cons to staying here I'd say: Rooms and bathrooms renovated with new furniture and built-ins. Looks much nicer than pics on this site. Great location. Reasonably clean (some construction dust) Very nice staff (shout out to Yannick! Very helpful) Reasonable price A/C split unit worked great. Shower worked pretty well (cheap shower curtain) Good water pressure and temperature. Lots of cons: No breakfast (those are old pics) No blow dryer (I knew that from other reviews and brought my own) Somewhat noisy, you could hear everyone walking in the hall (hollow hall floor?) Laminate flooring (clean) but it popped. I kept thinking someone was knocking on my door every time I moved. Shoddy renovations (several drawers not on sliders falling out of furniture. Furniture not put together properly). Windows needed replacing. Only opened 3/4" (probably for safety as it was street level). Beautiful tile in the bathroom (fake laminate), but looked pretty real. Same with stone in lobby, but looked pretty good/real. Housekeeping never came (3 day stay) even though I specifically asked them to (twice). I did get clean towels and then as I was getting in the shower 2 mins later they knocked on the door to clean the room (!?) I had asked them to that morning and left the door hang thing and they were just in the room next door at the time. 4+ hours later, room still not cleaned. Would I stay here again? Yes, but hopefully a better room, further from the lobby with a door that didn't have a 3/4" gap at the top.

For what it is, this works. Location is excellent if you are in for a concert on the east end of St. Cath, as we were in town for. Rooms are quiet enough, lobby is safe and friendly. If you are not expecting much, this room is sizeable and clean. Obviously outside the hotel, in this part of Montreal, things are pretty sketchy, but the hotel is pretty solid.

C'est honteux. Nous avons été prévenus quelques heures avant que notre réservation était annulé. Aucun dédommagement ni solution n'a été apporté et nous voici à la rue à 18h en plein Montréal à des températures de -10°C. Je ne vous recommande pas de faire confiance à cet établissement.

La gente amable pero sus instalaciones muy ligeras se oyen todos los ruidos de madrugada,mucho indigente en pasillo lateral. No podrás dormir. Me toco un disturbio con una mujer gritando y nadie atendió en problema. Vi un ratón en el cuarto

hôtel bien situé pour les visites, mais dans un environnement insécuritaire.Le quartier est rempli de drogués, j'y ai passé 3 nuits, et nous n'avons pas beaucoup dormi, ça hurle dans la rue. De plus, des drogués prennent une chambre le week-end, et personne de l'étage n'a pu dormir,l'accueil a essayè de les appeler mais comme ils n'ont pas décroché, rie n n'a changé, jusqu'à ce que je retourne une fois de plus frapper à la porte, et j'ai vraiment cru que j'allais me faire taper dessus. le parking en face, est aussi rempli de drogués et les vols de voiture sont réguliers, il faut se garer à un parking payant plus loin.

Un petit hôtel très bien placé mais mal entretenu, les moquettes des couloirs et des escaliers sont recouverts de moutons de poussières … le petit déjeuner est inclus mais minimaliste. La chambre des grande, la literie est bonne et l’emplacement très central tout en étant dans une rue calme.

Estive eu e meu filho neste hotel ao chegarmos fomos recebidos pelo recepcionista que nao localizava a nossa reserva e nem o pagamento do club de turismo, meu filho teve que fazer outro pagamento para nossa estadia para que pudéssemos entrar e aguardar o dia seguinte tudo se resolver. Logo na entrada ja verificamos que o hotel não tinha acessibilidade a entrada é escada e para chegarmos q recepção sao mais escadas, o quarto é comodo, o chuveiro era bom , mas a banheira estava suja cheia de restos de sabonete inclusive Para dormir ja fica sabendo que acordará muito cedo.pq logo pela manha começa a barulhada no corredor de uma equipe de manutenção eu acho, isso era muito cedo ,um total desrespeito com o hospede .Na manha seguinte outro recepcionista com mais pratica e gentileZa conseguiu solucionar o problema da reserva e devolver o valor usado indevidamente . Ficamos dois dias e os dois tivemos problemas com o barulho. E ja vi em algumas avaliações que isso aconteceu outras vezes, então não era uma coisa pontual. Embora no site fale se em café da manha isso não tem la, nem para pagar a parte, então deveriam tirar da pagina do hotel. A localização é relativamente boa ,mas nao tem estacionamento,e o local onde o hotel indica, fica sempre o pessoal usando droga a noite , não tivemos nenhum acidente Graças a Deus. Bem o fato de não ter acessibilidade, dos barulhos e da falta de estacionamento me faz não indicar esse hotel. Quem não se importar com isso , pode fazer a tentativa pq o cafe tem um local próximo para tomar ,

Très bon accueil du personnel, cet hôtel très bien situé de le quartier latin de Montréal à proximité du métro. Rapport qualité prix très bon. Petit bémol pour l’isolation au bruit et pas de petit déjeuner. Chambre et sanitaires propres, service bagagerie.