Capone's Hideaway Motel

A good place to stay in Moose Jaw, and well priced. It's right downtown with a ton of places in walking distance.

Not enough heat in the room, and entrance door need to improve seals. A lot of draft coming through under door. Cable TV does not work. It is okay for just staying over night.

The heat went out in my room and they would not give me a different room. It was -35 and they brought me a space heater. The wind coming through under the door was more than that could handle. The temp in the room was lower than the broken thermostat on the heat control could measure.

a lot better than what people said before, new management are awesome ! definitely would come back, btw the view from our window , felt like we went back from the past !. support local guys ! give them a chance to prove :)

was a unique room ...if bed had been upgraded would have rated it higher

We liked the antique car; we liked the location. After that it goes downhill fast: registration card was asked to be completed in pencil; faucet handle in the bathroom completely pulled off - brought the lady from the front desk to look at it, she just put it back on and proceeded to show me how to use it, followed by "oh well, I didn't charge you a damage deposit"; tub/shower was leaking onto floor beside toilet; towels were sandpaper rough; tub and sink both were chipped; no fan in the bathroom; paint chipping on the walls in the bathroom; knob missing on the shower pull out mechanism; there were not 2 double beds as advertised (one was a queen and one was a full); approximately 3 inch ice build up in the fridge/stove/sink appliance; pots and pans for cooking provided however there were no utensils to cook with; no fitted sheets on beds and the sheets that were provided did not fit the queen bed; pillows were pancake like (very flat); holes in sheets on the full mattress; lamp shade backing broken on the inside of the shade. We were called back to Winnipeg unexpectedly and had to cut our trip short. We asked for a refund of the 2 remaining days and were told we had to go back to ******* for the refund. Upon speaking with 2 ******* reps (Freya and Augi) we were told that Capone's had to approve or deny the refund. They denied it indicating we did not give 24 hrs notice. We then did provide 24 hrs notice and should be refunded for 1 night. DON'T STAY HERE!

Everything that we wanted to do, was within walking distance. The motel is a little outdated but you cannot deny the convenience and price for location. The Capone car and sign is a nice touch. The service was amazing, thank you Jas for everything.

The young lady who checked me in was friendly and very helpful when I struggled to open the room door.

Could not believe the state of this property. The so-called double bed was an oversized twin. The floor was dirty and although located very well, it is run-down and dirty. We did not stay once we saw the room.