Ξενοδοχεία με Centro de Estetica Body & Face Moralzarzal, Moralzarzal

The location is very good, just get off the highway. The parking lot is right in front of the hotel, the rooms are more comfortable, the basic facilities are complete, the view outside is wide and the hotel is very clean. Ctrip's service is very good, and problems can be solved flexibly and quickly.

The location of the hotel is 30 minutes from Madrid Airport, suitable for a stopover overnight. There is nowhere to go around, if you go to the discount village, it takes 8 minutes by car. There is a parking lot, free of charge. The room is clean and tidy, and there is a bathtub The waiters are very kind.

The staff and facilities of the hotel are very good. All in general perfect. We have enjoyed it very much. They have to control a little more the bathrooms that was dirty the vater. The rest very good. Reception girls a 10. The detail of the 24-hour coffee is very good. Easy to park and free. We have been very happy. That's why we miss previous bad comments. Thank you for everything

This is the worse place I have stayed in, I booked a superior room, what I got was a soulless, bare, uninviting place to spend as little time in as possible. Nothing of comfort to be had, no mirror, hairdryer, nasty cheap sachet of shower gel, not even a bottle of water to be seen. Damp patches on walls, basic furniture that was once used by monks, and now they are charging good money for it. When I spoke to the manager he said ” we don't have any stars” then they shouldn't portray it as if it has. Pictures on line show a nice modern bathroom, what we got was a horrible old one that I couldn't Bare to shower in, and it's supposed to be a superior room.Do not stay here if you want to relax and enjoy a nice meal and a good night's sleep, this is for people who are looking to experience staying in a monastery, it most certainly wasn't portrayed like that online . Restaurant and public areas are unheated and so cold you have to keep your coat on, having travelled from UK on the ferry overnight then driven for 5 hours this is not the experience I needed.

This hotel location is suitable for shopping in the shopping village, which is very convenient, but it is not suitable for sightseeing. It takes 20 kilometers to the urban area. It is very quiet and convenient for parking.

We visited the restaurant of the hotel on a not so busy evening of May, this is the experience my family and I had - They were quick on assigning us a table, the person who received us, quite kind and efficient - After waiting for 15 mins or so, there was no sight of someone to bring or tell us the menu, we had to go to the nearest table for the carte. - When the waitress arrived, we ordered some eggs me sandwiches, she took note and left. After some time she came back with one plate, we would’ve shared of said plate if on the table was any cutlery, we weren’t served forks, knifes or napkins, so we had to ask her for them, it again took time 👌🏻 - The eggs were served with some chips that appeared burnt and after waiting some more time, about 30 mins, no other plate was on our table. We then had to ask for clean glasses and I asked for my sandwich to be cancelled, seeing that it was taking so long. - After that, we tried the eggs, which were not so good, we asked to cancel the other eggs and to bring instead another sandwich. The waitress was loosing her patience, told us that it was a problem from the kitchen’s side, that she only served and that’s it. In my humble opinion, when in teams, it doesn’t cut it to criticise your own people, it’s about unity to provide the best service and have a good working environment. - I took a quick trip to the bathroom, wasn’t able to use it tho. There were four stalls and a baby changing table, the floor was sticky, there was piss in some WC and dirty paper over the table. - When I arrived back, we asked to speak with someone who wasn’t so irritated at our requests, the person who attended us was extremely polite and that’s one of her reasons our experience here was not a total disaster. We cancelled everything except the water and waited for the note. -Since no one came to tell us what to pay, we stood up and went to the nearest waiter to ask for it. He asked his colleague for it, the waitress that had attended us was visibly angry and tried to debate the issues we had. A scene was about to begin when the manager stepped in and tried to ease tensions, he succeeded but the waitress answered in a very poorly mannered way. - We were invited to the water by the manager and he apologised profusely. They’ve had issues since the afternoon since one of their teammates fell doing laundry. Im taking some time into writing this review because truly this experience was not the best, if I were to read this review I would guess it’s from a motel or small restaurant, yet this is supposed to be a renowned place. Sadly dissatisfied and disappointed to be honest, we hope change comes to this lovely 19th century building.

The location itself is nice due to the tranquility, but it is not close to the metro center. A little slow down paced town to easy off the soul. Yet, the transportation system is convenient to bring you back and forth to the City center as you like. It's so close to the airport, and that's the reason I chose this place. You may spend the whole day in down town to play around, and then feel no concern to catch a morning flight. It costs like less than 20 Euro to Uber to the airport.

Experiencia inmejorable. Precioso hotel en medio de la vegetación, pegado al pueblo de Torrelodones. Personal súper amable e instalaciones muy buenas, limpias y adecuadas. Estupendo hotel y extraordinaria experiencia. Obligado si se pasa por Madrid y se quiere estar sin estar.