Fergus Cactus Garden

Fantastic hotel fantastic staff fantastic entertainment. The food and drinks are beautiful. Joel who looks after the guests entertainment throughout the day and night is a pleasure to be around. The cocktail making session was brilliant so much fun

Great hotel great food something different ever day of the week very clean room was always clean for us coming back from a day of many activities . entertainment was fantastic especially Joel had a great holiday Will definitely be back and it’s so close to a great and clear beach

I can not understand some of the bad reviews about this hotel. Great local. Huge spacious rooms. Immaculate accommodation throughout. Hotel staff always polite and friendly. Good choice of food. If you can not manage to find something to eat there is seriously something wrong with you. I can not fault this hotel at all. The roof bar area and level 6 for sun bathing is perfect. Beautiful beach with crystal clear water. Do not hesitate booking the Fergus Cactus you won’t regret it. Well, not unless you choose moaning for a hobby

The room was lovely. Great view and cleaned every day yet could have had better quality tea/coffee/milk selection. The pool area is quite small and gets busy so I’d recommend using the terraces. However, the “terrace bar” opens for about 2 minutes every other Thursday! )i.e it was never open) so take your own refreshments. Plenty of free water around the hotel so that was good. WiFi was shocking in the room. Works best outside and in reception so they could improve on that. We were half-board and had access to breakfast and dinner. The breakfast was exactly the same every day. Not a great deal of variety but manageable. Personally machine coffee is not my favourite and this one was incredibly bitter (cheap). The “waiting” staff were slow to clear the tables so we did it ourselves most of the time. Evening meals were again very limited on their variety. Unfortunately, I got food poisoning on the 3rd day. Not sure if it was the pork, pasta or chicken but I was laid up for 2 days and was vomiting badly. After this we both started paying attention to the food and the hygiene in the restaurant and we found that lots of their food was recycled, which isn’t a bad thing. However, leaving meat and pasta out under warm lights then refrigerating then serving up again is abhorrent. We witnessed cross contamination with raw chicken being picked up with the cooked chicken tongs then plated up. It became clear also that bacteria grows in abundance on pasta and rice (Bacillus cereus) I was throwing up after the chicken and eating the pasta. Some evening vegetables that had been out for hours would then be served at breakfast. I dread to think where it had been stored overnight! We also witnessed a kitchen staff member wandering around behind the food counter adjusting his trousers frequently and putting his hands down his backside, to then pick up food, which had dropped out of the bowls, with gloveless hands. A majority of the plates were always wet or dirty. The glasses (when they had them!) were stored upside down on plastic trays which was never cleaned so be wary of that. The spa, again, was lacking that plush feeling. Paint peeling off ceiling, dirty towels left for 24 hours. Broken showers, cloudy water and dirty filters in the plunge pool. We had the company of a cockroach in the spa which the young girl quickly got rid of. Admittedly she then did give us a free hour the next day. Overall we just felt the public areas were lacking in cleanliness which made us cautious and apprehensive. We ate out on the last night as we couldn’t bear the thought of sitting on that canteen any longer! We just felt the hygiene for a 4 star hotel was appalling. It’s a 3 star minus at a push so don’t expect lush. Finally, be aware of Sara on reception. As she’s incredibly unhelpful and rude. I say this because you have to leave a cash deposit of €10 per beach towel. When you come to hand them back you MUST have the receipt which was given to you when you checked them o

What I could say ….. the only thing worth it at this hotel is the location , all those reviews you can tell is fake , and this company must do something about it .the cleaning is not the best but is okey , the food is terrible only one day food was better and the reason was like that becouse they had a visit from general manager , actually one of the staff told us that is normal , every time they have a visit from Mayorca they make a big change with the food and service , that’s not fair as we are the one pay for this holidays not the staff of Fergus . Entertaiment boring day and night time . I don’t have any issue against the lady , actually she seem nice but… is not like other hotels we been. Staff are not professional specially that chef he walk round the hotel and smoking on the bar at evening time. Pool is a big shame so small and dirty. 9 floor the bar is close all day , so every time Iam thursty I must take the lift from 9 till 0 to grab a beer take me ages becouse most of the times the staff blocking this lift to work , I do understand that but when both are blocked by the staff that’s bother me , as I said earlier we are paying for this holidays not the staff . We will never come back again to any hotel of Fergus was a big let down . So the only thing we could enjoy is the spot , 3 min walk for the light house , shops and beach

Just returned from 3 glorious weeks at Fergus Cactus Garden. This was my third visit in as many years. I am a solo traveller and this hotel provides a safe, secure and extremely friendly environment. My room on the second floor was lovely. Cleaned every day and very comfortable. I stayed all inclusive and overall is very good value for money. Location is superb. Beautiful beach on your door step. Shops, cafes and a lovely old town very close. All the staff were hard working and joyous. I promised myself I would not single out anyone as they are all great but I have to…. Jacob, the restaurant manager recognised me even after a year and gave me a big hug, my lovely cleaning lady Emi was a beautiful soul and looked after me, all the bar staff and reception staff were excellent and of course not least, Joel, entertainment lead, provided so much fun and enthusiasm to make sure everyone had a good time. I booked my next visit the day I got back and I am already counting down the days till I return. Super holiday.