Ανώνυμος χρήστης
7 Μάρτιος 2025
I was very shocked when I checked in and entered the room, as the bed sheet was not new, not neatly arranged, and wrinkled. I immediately asked the receptionist, but they were not very helpful and showed no empathy toward my complaint. They just informed me that the housekeeping staff had already left for the day. When I asked to change rooms, they told me they didn't know if other rooms were in the same condition, as housekeeping was no longer available. They also mentioned that the iron was broken. Is this the standard at your hotel, to provide a new guest with a room that has wrinkled bed sheets?
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