The Naini Retreat, Nainital by Leisure Hotels

Superb Hospitality, Neat and clean rooms. Calmness and serenity at its best.. No need to think again to book any place in Nanital. Breakfast was having so many varieties and hospitality was too good. Looking forward for my next stay in Naini retreat in upcoming months.

The location of hotel is in top can be confusing if way is not consulted from localites donot follow google maps.It can be difficult for elders with knee problem to walk on the stairs .Checkin was seamless guys at reception are good.Bell boys also do a pretty good job.The room we booked was very small cherry on the top the cupboard was very dirty the room had no minibar which was a surprise hotels with way less charges also cater for minibar i would suggest to book rooms of higher category if u wish to spend more time in room .I had booked breakfast and dinner with room the buffet spread is a disappointment for mindful eating people though chicken and mutton was good .I had requested masala omlette with minimum oil but it was floating in oil dosa was burnt .Quality of fooding can be improved a lot .To sum up buffet is like dhaba type instead of fine dining with such steep room charges .The service at Gunrey house is very good people make u comfortable especially the younger lot the older lot is more into pleasing people asking their room number and behaving accordingly they need to change their attitude its a service industry.The bar is gud they are doing great job though understaffed .The housekeeping is also upto mark though the cupboard was not cleaned .The flute in morning and music session in evening is a good way to entertain guests but basics need to be looked upon .Yoga teacher Mr Vishwakarma is very good .Spa treatment is also good.lake tour with drop at rudrapur was very pleasant and well coordinated the driver was very courteous kudos to him . I thank everyone who helped us during our stay with their service will be definitely returning to see that the hotel can rectify thier small shortcomings and can provide more luxurious service.

We stayed with family members of 8 at Naini Reterat hotel from 31st May to 02nd June 2024. Rooms were neat and clean, staff was very helpful and caring. No lift available in premises. I want to highlights about to avoid using this hotel by guests with mobility problems due to multiple steps everywhere mainly long way to negotiate steps from car park to reception. Two family members were lifted to main car park from reception by 4 staff members carrying wheel chair. overall we enjoyed hotel stay by using complementry transport from hotel to Mall Road and bac

What a Mind Blowing Property. In the beauty of Nature. One of the Best Properties that i have ever seen. Superb food and too many things to explore. Nice Welcome from the Hotel Team and Just above the Naini Lake near Mall Road. 200 out of 100 Points

This is somewhat like a heritage property… A vacation palace of Maharajas turned into hotel… Location great… ambience amazing… Service in room quite slow…charging for a bucket of ice … not acceptable as the prices of the stay are quite high…. Special mention though is that the hotel provides shuttle services to mall road to all their guests… Mr.Jitendra Bist…. He works as a driver…he was extremely polite ,helpful and punctual…. He was a gem of a person… another person was Mr.Tara… he made sure the guests are treated well… and well fed… Thank you for your hospitality… Had a pleasant stay…

Absolutely wonderful stay. My husband turned 60 and Krishna and his team in the restaurant couldn’t have made the evening more wonderful! The most exceptional service, attention to detail and a beautiful Birthday cake which meant so much. Thank you to all the staff for making precious memories. ❤️

Fantastic hospitality here!! The staff was warm, welcoming, and attentive throughout our stay. They went out of their way to accommodate every request, making us feel truly valued. The service was prompt, and every detail was taken care of with a personal touch. A perfect blend of comfort, care, and beautiful surroundings. Highly recommended!

amazing hospitality by all the hotel team members. The food is amazing and they offer true fine dine experience. personally met Chef Parihar and he is such a charming person who mixes his love as a secret recipe. Garden view from the Room was soothing and peaceful, and hygiene was well maintained. There were No signs of mosquitos even with so many trees and plants in the resort.

This is one of the best hotel in Nainital The resort is very clean and all the staff are very very helpful The cleanliness of the rooms is excellent Food were amazing wonderful view from the dack area live singing is amazing hygiene is maintained very well in the resort overall excellent stay in the Naini Retreat Nainital