JW Marriott Hotel Nairobi

I was very satisfied with the service, the facilities, the comfort of the room, the view, everything.

這個評價寫的有點遲，但是還是必須要狠狠誇誇內羅畢萬豪酒店！！！因為內羅畢的JW酒店讓我愛上了這個城市！！！ 這個評價沒有任何誇張的成分，作為一個一年要住200天酒店的人，我對住酒店還是有一點點心得。 首先我遊歷了大半個非洲，踩坑無數，非洲整體的住宿體驗確實有點兒酸爽😜。JW在非洲絕對是足夠有性價比！非洲雖然不缺老牌豪奢酒店（價格也高到瞠目🤐）。 但是JW絕對可以稱為非洲高端酒店的新秀，酒店的建築是雙子座玻璃玻璃幕牆，現代建築風格，也是現在內羅畢的新地標（而且可以自豪的説這個酒店是我們中國公司建滴）！！！😁😁😁。 裝修和硬件保持了JW一貫的高水準高品位，同時還融入了非洲風格，工藝品售賣區具有非洲特色的禮品也是良心價出售，據説是大咖專門在非洲各國精挑細選回來的，價格非常親民，如果想買工藝品、禮品建議真的先從JW選，逛了N個傳説中的工藝品市場跳蚤市場真的覺得是在浪費時間，跟JW的完全沒法比，最重要的是貨真價實根本不用擔心買貴了或者買到假貨！！！（我直懷疑JW是不是因為擔心自己的客人被騙，所以才特意幫客人提前篩選了那麼多好東西），因為價格真的太感動了，幾次都以為是自己聽錯了，因為比市場都便宜！！！ 早餐十分國際化，基本可以滿足各國客人的不同口味需求。建議早點去，因為種類確實太多了，時間短了嘗不過來……😅😅😅。 正餐有幾個不同國家的特色餐廳，美式牛排館，亞洲融合菜，菜品優秀的同時，裝修設計也很有新意！ spa館和酒店對面的肯尼亞傳統的筋絡按摩真的是太愛了，連續按摩三天依然戀戀不捨…強烈建議體驗一下，旅途中難得的放鬆，按完之後絕對可以滿血復活！！！ 金鑰匙幫我們訂製了完美的旅遊線路，原本可以去馬賽馬拉追着非洲五霸馳騁在廣袤的非洲大草原……（童年的夢想）遺憾的是趕上肯尼亞百年一遇的洪水，所以也就沒有坐上JW那帥氣的機甲戰車😂😂😂。 因為酒店剛剛開業，布草都嘎嘎新，床墊也很舒適。 樓下的咖啡是肯尼亞咖啡，喝過之後感覺之前喝的所謂肯尼亞咖啡是不是都是拼豆的呢？花果香氣十足，都有點不太像咖啡的口感了。甜品必須吃！！！精緻又好吃！ 最後放一個大大的驚喜：這個酒店的經理Jacky是中國人！！！ 辦理入住或者有什麼需要協助的需求直接找Jacky！！！千萬別不好意思找他，jacky太靠譜太專業了！！！酒店專業知識超強，沒有能問倒的問題，同時他居然知道所有各行業所有的知名公司和品牌！！！萬豪的酒店培訓體系做的好是常識，但是高級管理層的知識容量也太可怕了！！！如果對酒店行業感興趣的小夥伴有機會一定要找這個大神聊聊天！難得的學習機會！！！ 很遺憾忘記多拍點酒店內部的照片了，就拍了些早餐廳的照片所以可能體現不出來JW的優秀，下次去了多拍些再補上😄還請各位看官別介意！ 感謝您的耐心閲讀🙏🙏🙏 強烈推薦！強烈推薦！強烈推薦！ PS：內羅畢的同級別酒店我都特意體驗了一下🤭🤭🤭

很好很不錯

We stayed at the JW Marriott on the way to Masai Mara. The hotel is very clean and comfortable to stay in. Its a newer built, opened about 3 months ago in Mar 2024. The security us tight going int the hotel - they scan every thing and make sire the guests are all safe, The rooms and beds were very comfortable. We could not enjoy the spa and the fitness center, but they looked very well equipped. The breakfast ta the restaurant was excellent, with many choices and tasty.

This property is beautiful and the location is great. We were helped extensively throughout our stay be Veronica at the front desk. Even on days when she was off she still made things happen and ensured we were taken care of. We got early starts a couple of mornings to do safari drives and she made sure we got breakfast even though we left well before breakfast started, which was 6am but we left at 5am. That was so awesome and such a nice gesture, she went above and beyond and we really appreciated it. The entire staff was very nice and pleasant. The cons was the spa was not yet open because the property is so new, my guess is they haven’t staffed it yet, not sure. The TV went out and barely worked so if you planning on down time in the room, watching TV may not be an option. Other than that, the location was good, the food was good. The Indian restaurant was pretty good, they need to switch up how they do the service. It was irritating waiting for the food to come out in shifts. It was like eat, then wait, nibble some more then wait, aside from that the service was good and the food was good as well. The value for the price is questionable but that is subjective, so not a complaint but merely an opinion. There are several options outside for Indian food also if you venture out but if you want the ambiance of semi fine dining this won’t disappoint. Looking forward to visiting again and will definitely stay here again so I hope the quality and level of service remains the same!

A perfect hotel with great service , the property is mondern and well set , security is top location is one of the best in kenya, rooms amenities are 5plus star expectaion . quality breakfast with a test of local food . Just for infor if you arrive before 10am you can only check in if you pay an extra night after 10am to mid day you pay half room price to check in from midday to 3pm you pay a quater of room rate afte 3pm no extra cost. I highly recomend this hotel for any body looking for agreat place to stay.

Stayed for 5 nights at JW Marriott at start of a 16 day holiday. This is definitely the place to stay in Nairobi. Our room was beautifully appointed, quiet and with excellent bedding. Everything is new and up to date. The main restaurant (mainly buffet) was extremely good and we actually had the best food there vs all the other places we tried in the city. The gym is probably the best I've ever experienced in a hotel. The staff were all unfailingly friendly, warm and eager to please. One small negative - housekeeping was a bit hit and miss with a couple of days when we went back to the room late afternoon to find it hadn't been serviced. All in all though 9/10.

I experienced JW Marriott's hospitality and it was quite a pleasant experience right from security who checked to the waiter who brought my food. The attention to detail is stellar and the intentionality to ensure as a guest you have a great experience is noteworthy. Much appreciation to Rogers the manager for ensuring that we had a great experience. My friend and I dined at Myna and enjoyed some drinks at the Tavern.