Appart’hôtel Odalys City - Nantes Cité des congrès

I checked in on a Saturday, and due to the hotel’s cleaning schedule, the six windows in my room were only cleaned on Monday. As a result, even though I stayed for a full week, the windows remained uncleaned until the following week. When the cleaning lady finally cleaned them, she did an excellent job, and I appreciate her effort. However, this was a simple issue that could have been resolved much earlier. The hotel declined to address it when I raised the concern, turning what should have been a straightforward request into an unnecessary conflict. Considering that I stayed for two weeks, the windows were only cleaned when there were five days left, which affected the overall experience. The room offers one of the best views in the city. Through the six large windows, you can see almost the entire Nantes skyline, including the castle and the church. With timely service, this could have been one of the strongest highlights of the stay. The cleaning staff performed their duties well, but the front desk team could improve responsiveness and flexibility in handling small guest requests that directly impact comfort.

A very nice hotel! Close to the bus station! Very clean and comfortable!

Great hotel, a little small and formal. Rooms are not cleaned every day which was fine. Mop was stored in the room which wasn't pleasant and it had a strong vinegary smell. Our floor was still wet when we arrived despite it being well after check in time.

Very friendly and helpful staff and a great room with everything we could need. Conveniently located, particularly on the weekends where public transport is free, making it very easy to get into the centre of town!

Well everything was fine apart from the wifi which was not working.

Overall a good and pleasant stay, but a few things made the stay not 5//5. Cleaning service is not offered on a daily basis which makes the cleaning requests delayed for a few days. Also curtains were not super clean and bahtroom curtains were a little bit moldy. The room facilities were good and in good condition.

Great views of the river, the staffs are friendly and the room is tidy.

Good location and clean , comfortable hotel with kitchen in the room. Great overall

The place was quite nice and quiet. The people who work there were also. It was a great experience.