Blue Iris by Life House

My husband and I booked this hotel for our 5th anniversary in September of 2023. Unfortunately, Hurricane Lee caused our flight to be cancelled, and I contacted the hotel several days in advance to work with them on cancelling or rebooking our stay since we had no way of reaching Nantucket anymore. They completely ignored my several requests and ultimately charged us full price ($2000!!!). I always book 5-star hotels for the exceptional customer service, and Blue Iris did not deliver whatsoever. Extremely disappointing and frustrating.

This is not close to a five star experience. Service was almost non existent. Room was not cleaned one day, “trouble with house keeper, sorry”. Rooms are not insulated properly so we heard a lot of noise from other rooms. Hallway carpets are dirty and old. We would have a hard time rating the Blue Iris (3) three stars.

My daughter and I had a great stay here. Bed was very comfortable and staff was very nice. We were even allowed to check in hours early which was a bonus. I would stay again.

Overall, a solid property whose biggest perks are the included bikes offered with your stay and the breakfast. Room could be much improved by removing or replacing unnecessarily large furniture that caused the room to feel claustrophobic. Front desk service is really hit-or-miss. One attendant was fantastic while another treated us like we were absolutely wasting her time. In general, the stay was just fine but I don’t think I’ll stay here again.

Had an excellent stay for a quick get away, the hotel has a great location and easy access to town. They also have bikes!

High quality toiletries and linens. Very clean. Amazing walkability to the entire “Town” area of Nantucket with dozens of shops and restaurants. Easy pickup from Uber and 2 blocks away from the visitor’s center with a shuttle to Cisco brewery.

The hotel was charming. The staff superb. We had a wonderful stay and would recommend the hotel.

We just came back from spending two days on Nantucket Island. This was a last minute getaway with two friends. The hotel is very cute and well located in a quiet street in the town. The staff at the Blue Iris was amazing. Sarah and Christian were very friendly and professional. There woman that greeted us when we arrived was also great and ready to help with anything we needed. The evening receptionist too was very helpful, we were cold and she provided an additional comforter. We got an upgrade to a two bedroom suite that opened into a beautiful courtyard where we had a delicious breakfast. The toiletries are from Le LaBo. We took three hotel bikes all day and went to Cisco beach. The hotel also provided beach towels. We could not have asked for a better place to stay. Thank you!

Amazing 48 hours in ACK. This hotel is a well decorated gem in the perfect location downtown. Stayed in the suite and it was very comfortable for 3 people (although bathroom is in the primary bedroom). The service was absolutely excellent - Sarah and Ali couldn’t have been better hosts. For those familiar with Nantucket, this is a great find. If you are not familiar with Nantucket, remind yourselves most properties are BnBs and this is a great choice - it’s newer than most of them and again you can walk anywhere. Also nice touch with Le Labo amenities. I don’t think the high price tag of the resorts on the island are worth it - def choose this spot for quick weekend trips.