Fairfield Inn & Suites Chicago Naperville

The rooms are clean. The indoor pool is very nice. Breakfast buffet was very good. The halways are quiet. Beds are comfortabel.

The staff was very kind and check-in was quick and easy. Unfortunately, we had lipstick on our pillow case and we didn't sleep well do to a very bright blue light flickering all night long on the heater/ac unit. The pool was extremely dirty and the chorine was so strong you had to walk out of the space within a minute.

An ok place to stay. Room needed some work, thermostat didn't work, toilet had issues. Breakfast was bland. Check out wasn't nowhere to be found, then he had an attitude and didn't email my receipt.

Great value - nice accommodations, plenty of places to eat within walking distance, close to highway to go into downtown Chicago and easy see the rest of Naperville Free parking was great

Thomas the concierge made sure I was accommodated after a long ride. He took very good care of me.

The property is very clean, quiet and convenient for me. However, during this stay, there were some equipment/supply issues. No pillows in the room when I arrived, TV did not work and no coffee maker. Although, staff was very responsive to the missing pillows issue, the TV was never fixed and I never saw a coffee maker.

I had a great experience at this hotel! Firstly the entire staff is extremely helpful and friendly and made my stay very enjoyable. Special shoutout to Thomas and Michelle for going above and beyond to make me feel welcome during my stay! The hotel room was also spacious, and clean, with housekeeping doing a great job of keeping the entire building and rooms tidy. The complimentary breakfast is also a nice addition. Nothing special, but the yogurt + banana combo served me well in the mornings.

The front desk staff were not friendly. At breakfast there was ham in egg omelet and when we requested egg without ham it was not provided. They were out of bananas and when we asked for it- they mentioned “ we are done”.

Great water pressure. Breakfast could use improvement. Everyday, either egg sandwich or scrambbled eggs with bacon. No other meat. One morning- no paper plates, had to use cereal bowls. But that was fine because if you wanted oatmeal or cereal there was no white milk, only chocolate. Hard to eat that on oatmeal or cereal if you dont care for chocolate. Computer room, never could access because they had no internet working on it the entire time we were there. Went to do a load of wash, did not have laundry soap- they did tell us where stores were to buy. If you want a quiet experience, forget it, young children running down halls screaming. Luckily they did not stay up late