Strawberry Hills Saputara

Saputara location is ideal for people who want to enjoy a peaceful environment, but unfortunately, the hotel creates a lot of noise pollution using DJ, especially around dinner time very close to the restaurant. We are unable to enjoy dinner properly and interact with the food service person due to unbearable noise from the hotel near the dinner place. The heavy DJ noise from the hotel disturbs everyone when they go to the room to relax after a full day traveling, causing them to be unable to interact with family member. When I spoke to hotel ***agement, they were unable to help me and showed me the rules of the hotel for creating daily noise pollution by using the same repeated songs. My time was wasted and I didn't get a peaceful environment because of the hotel. Please update your old rules for every individual visitor, not just for those who enjoy songs that create unbearable noise, especially during dinner time, or create unnecessary unpleasant environments in the hotel room.

Very average stay facility with absolutely bizarre hospitality. Rooms were clean but the set-up of the restaurant and room service is not up to the mark. While ordering the main course for dinner we were told that chicken and eggs are exhausted and we were not even asked for alternative options for dinner. I definitely will not recommend this facility to anyone in the future.