The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton

The roads were under construction. It was not easy driving to hotel. No parking available except for valet which cost 60 per day! No in and out available either. The hotel entrance is in an alleyway. I had to ask for assistance unloading bags from vehicle. Once I checked in I wasn't informed about where breakfast was (if any) or any amenities offered. Once I was up in my tiny king room with absolutely no windows (I faced an interior wall and another room) no sunlight. It felt very dark and gloomy. The outlets near the bed didn't work at all. One of the lamps switch was broken. The whole bulb assembly nearly fell when I touched it. There was a refrigerator in the room but it barely worked. There was dust and grime petrified in pull out table /tracks where coffee machine was. No ice machines!!!! I searched for 30 minutes and couldnt find anything that explained where i could get ice. I tried calling front desk but my phone didnt work. I physically went down to desk and they told me no ice machines and had to get from bar!!! Also no one offered to look at my phone in room since it didnt work. The sheets on bed very scratchy and uncomfortable as well as towels. Hair dryer was broken and didn't work well. It definitely was as clean as you would think a Hilton to be and the room wasn't anything like the online pictures. For 2 nites it cost me almost 660 not including the valet for my car. Restaurant/Bar area nice but for yogurt and fruit for breakfast was 17 dollars! Probably wouldn't stay here ever again.

The place is very accessible to Broadway

Two night stay for a Vikings Sunday game.. Room was clean and modern, we chose an upgrade for a more spacious option. Our view was of a parking ramp. Staff was very friendly and restaurant/bar menu was exceptional. We will recommend this hotel for future Vikings fans

I truly enjoyed my stay at this unique hotel. I arrived late and I was greeted by Natalie at the front desk. She was warm and friendly! I was able to stop at the bar before going up to my room and the bartender was also so very kind, especially since they were getting ready to close. Once I checked into my room, I was pleasantly surprised with all the unique features from the artwork on the walls to the layout of the bathroom. The shower was very spacious to the point I thought I was at the spa. I know this hotel just went thru a renovation so kudos to the staff and the design team! There is construction going on right across the street, but you would never be able to tell once you step inside the doors. I would definitely stay here again! I've attached a photo of the view from my room.

Friendly staff, friendly valet. Valet is $60. This is not a vacation hotel for families. It’s a business hotel. No indoor pool. No free breakfast. No ice machines or snack vendor machines on the floors. The Bottles of water in the room are $10 each. Coffee machine in the room didn’t work. The bar/restaurant connected to the hotel is expensive. Walking distance to Broadway, bars, shops and the Arena. The AC/Heat unit will drive you crazy. One minute, it’s warm. The next, it’s so Cold. The room we stayed in was very small and clean. Basic cable tv. No streaming apps available on the tv. Refrigerator was not cold. No microwave. Trash cans in the room are tiny. Some of the charging outlets didn’t work. We didn’t have a room with a view. We had a view of another wall. I don’t think we will be staying again. Thank you!

I am blown away at how AMAZING Brianna is! She greeted me with a warm smile through the window when I hadn’t even walked in the door yet . She made me feel welcome and was happy to help me navigate the hotel as well as picking me a stunning room with a view ! I can’t wait to come back and I hope she will be here to greet me ! Thanks for being wonderful!