Courtyard Boston Natick

酒店很安靜也很乾凈的 尤其小酒吧的酒和牛扒都不錯

便利。酒店設施稍顯陳舊。

符合基本要求。比較安靜。

Everything about the hotel is clean and friendly. Amenities, such as no frig or microwave, are disappointing in such a a good hotel, but I knew what Iwas getting.

Nice and convenient location to family during visits. Lots of shopping nearby. The hotel itself is quiet and clean. The staff is very helpful. I have stayed there 3 times in the last 4 months and I have had no problems. I highly recommend.

I was not impressed with the room for the price and no breakfast included. I went downstairs and ordered a plain bagel (only choice and small) with small cream cheese (which had to make it count) and small bottle of orange juice for $13.91. The shower head needs to be replaced, the ceiling in the bathroom needs to be replaced, starting to create mold. The lotion, provided by the hotel, was used not new. The plug behind the nightstand did not work properly so my phone didn't charge overnight.

Stayed for one night and was very happy with the overall experience. Clean room, as advertised, comfortable king bed. Check in process was efficient and front desk staff was extremely friendly and easy to work with. Didn’t take advantage of the bar/kitchen but the food options looked great! Only con would be I wish there was a microwave in the room. Not a huge issue but I had some leftovers from dinner I would’ve loved to heat up lol. That said, a solid 8/10 experience.

No hot water, tub water dirty and would not drain. Loud hallway, no comp coffee at lobby as promised. Extremely expensive restaurant with low quality food and water coffee.

Never have I stayed at a large chain hotel that didn’t have available rollaway beds. We had a last minute addition to our family travels but our room only had 2 queen beds, no couch. We asked for a rollaway for which we would have paid extra. We were told the hotel did not possess any rollaway bed options. We were shocked. Thus two grown adults had to sleep in the same small bed. We asked if we could change the room from a 2 queen to a King plus sofa (at least that would give the 2 people sleeping together more room), but were told we could make no changes to our room reservation because we booked it thru *******. I won’t make that mistake again. I was shocked and disappointed that the Marriott did not provide coffee for their guests. Never have I ever stayed at any hotel or even roadside motel that did not offer complimentary coffee for their guests. I was very disappointed that the facility didn’t offer breakfast. It’s come to be expected that continental breakfast items will be available either complimentary or at minimal cost to guests at all hotels with the reputation of JW Marriott. On Saturday morning the hotel had no hot water available in any of the rooms. Something had broken. Therefore we were unable to take a shower prior to leaving for the day. The hotel staff at the front desk and bar were understaffed on more than one day. We were generally underwhelmed by the hotel in general, no fault of staff. Staff were polite and friendly.