Aegean Palace

We stayed here in October as part of our honeymoon. They had multiple types of rooms to choose from and we got one with our own private pool. The place was beautiful and well maintained right on the beautiful beach in Plaka. The staff was kind and check in was easy. They arranged for a free transfer from the airport for us. The room was beautiful and clean and they provided lots of clean towels and towels for the beach. Afterwards we went to Santorini and we immediately missed our piece of paradise in Naxos. We called Aegean palace and asked if we could come back. They were in the process of closing down for the season but they let us come back even though we would be the only guests there! We were so happy to come back to what felt like “home” in Greece. We told them we didn’t need a thing from them and we were just so happy to be back, but they still checked on us during the stay to see if we needed any towels or cleaning to be done and if we were doing okay. We were so grateful they let us enjoy the rest of our Greek vacation there. We hope we can return one day we loved Naxos.

Beautiful hotel right by the beach. We had an updated room which was gorgeous and comfortable. Hotel staff very helpful and let us stay until 3 at checkout because it was end of high season. Pool beautiful and steps from beach. Delish included breakfast.

We loved our stay. The location was ideal, many restaurants and beach right at your door step. The staff was all so accommodating and friendly.

We stayed here for 3 days at the end of September 2023. We left with mixed feelings. On the one hand, we had a relatively good room (with maintenance problems, although renovated: the windows did not close well, one of the air conditioners did not work) and the adequate front desk, on the other hand, the hotel has many important issues. I don't know if it is a family-run hotel or if it is managed by a company, but it is clear that there is a management problem. The staff either does not exist (swimming pool) or if there is, the host does not feel it. During the three days we stayed, no care/cleaning was done in the room. We had to go looking for the maids to get clean towels. But where the real big issues are at breakfast. It's not just the lack of variety, it's not just that the food was not renewed (and you were forced to take what was left... ), the main issue was the very low quality of the items offered. Sugary concentrated juices !! ( this is the first time I have come across something like this even in hotels of a lower (nominal) category!! The coffee machine offered an undefined coffee without any taste and whether you drunk it or not, it was the same. The plates all three mornings we had breakfast were empty and dirty, an omelette full of oil, the vegetables wilted and stale, there was no yogurt and the cereals (the few that were available) were of the lowest quality. But what was really infuriating was the staff at breakfast. Not only did they not offer any services, but they were demonstrably indifferent, they didn't even leave the bar, where they were looking at their mobile phones. I really wonder what the management of the property is doing? Does it exist? at no point during our stay did we feel that there was a direction in the service of the guests. The hotel is not 4*, but much lower. Although its location is good, all the rest lead me not to recommend it

Cannot fault the hotel at all. From check in and throughout our stay the staff were warm, welcoming and could not do enough. The rooms are large, spacious and clean. Location is perfect whether it be for the beach, local restaurants or getting the bus into town. The food was excellent, freshly made and plentiful. Special shout out to Vangelis on reception and Eva in the restaurant for such amazing service. Will definitely come back and highly recommend.

Loved the pool area, restaurants and beaches! Service was excellent by a very friendly staff!

We were a family of 4 adults and one baby. We, two of us, stayed in room 138 which is one of the older rooms for four nights 1/9. Toilet seat was broken, shower leaked all over the bathroom floor. Pillows were awful and I am not even going to get started on the mattress ! Customer service skills for the staff was none existent, especially around the pool and at breakfast. Felt like I was doing them a favour by staying there and not the other way round. On the up side Daniel on the beach was lovely and nothing too much trouble together with the cleaning staff …. Get them to train the rest of your staff. Location ok you are towards the far end of Plaka beach bus stops outside so easy to get to Naxos Town. Would I recommend NO, there are far better places to stay in the area ! Not good value and did not feel welcome

We recently spent three nights at Aegean Palace and it was overall a positive experience. We were a family of 4 and stayed in a signature suite (which is two bedrooms) with a private small pool. The rooms were lovely and the people at the hotel were very nice. Our only complaint about the room was that the pool overlooked a street and parking lot. We had two great days at the beach in the beach beds which required an 80 euro minimum spend which we thought was reasonable (guests of the hotel do not have to pay the minimum for chairs/umbrella set ups). Our kids also enjoyed time at the pool and participated in the water sports with the place right next door. We found a couple nice restaurants on the ***** walking along the beach and didn't find the need to leave the plaka beach area or do anything outside of walking distance at all during our three night stay. The hotel provided complimentary transportation to and from the ferry. It's possible that some rooms are not as nicely renovated as our were and I don't have a great sense of how this place compares from a price point to other hotels in plaka beach but we enjoyed our time there.