Ashley
11 Μάρτιος 2024
Not all amenities are available. Specifically booked this hotel because of the basketball hoop. No mention of it being closed during the winter months. My kids had been playing for 10 minutes when an employee came out and said they couldn’t be on it for safety reasons. They close it because the salt that they use to melt the ice could cause a safety concern. There was no snow or ice, and hadn’t been for months. She told us they could play for 10 more minutes and wouldn’t offer any type of compensation. Fast forward to our family trying to use the pool. A group of 10 kids, maybe ranging in age from 3-10 were using the pool/hot tub without any adult supervision. They were yelling/screaming and running around. We ended up leaving because it was chaos. Our room was nice and big for our family of 7; 2 adults 5 kids. We stayed in a 2 bedroom suite. Breakfast was like any other complimentary hotel breakfast so expectations weren’t very high to begin with but the food was enough to fill the younger three’s tummies for a couple hours.
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