The hotel was pretty dead. When we arrived, the lady at the front desk was very efficient and friendly. We didn't have any issues with staff. The vending machine wasnt working. But there was a gas station you could literally walk to (we didnt because it was freezing). The main reason we chose this hotel was for the indoor swimming pool and hot tub. For the price of the king deluxe suite, i wasnt surprised that the hotel was pretty outdated and had alot of cosmetic repairs needed. The bed sheets and comforters had small stains on them. There were alot of cobwebs, floors weren't vacuumed, etc. That sort of thing. They did have breakfast from 6am-9am which we missed, so cant rate the food. The pool area was clean and the hotel being dead was great. We had the place to ourselves it felt like. Now summer time, new buffalo gets busy! If youre looking for a cheap getaway, especially if you have kids, this is probably a good choice. If you are someone who is boujee on a budget, id probably look elsewhere. Bed was uncomfortable and the cleanliness are the only negatives.
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