Ξενοδοχεία με Union Passenger Terminal Station, Νέα Ορλεάνη

We recently had the pleasure of staying at Hôtel Peter and Paul in New Orleans and overall, it was a delightful experience. The interior of the hotel exudes a captivating charm, blending historic architecture with modern comfort seamlessly. The attention to detail in the design adds a unique touch to the ambiance. The service at Hôtel Peter and Paul was exceptional, with a staff that was attentive and friendly. They went above and beyond to ensure a comfortable and enjoyable stay. Whether it was providing local recommendations or promptly addressing any concerns, the staff's dedication to guest satisfaction was evident. While the overall experience was positive, I did encounter a minor hiccup with the housekeeping service. It wasn't as thorough as I would have expected, and some details were overlooked. However, this didn't overshadow the other positive aspects of the stay. In conclusion, Hôtel Peter and Paul offers a charming and unique retreat in the heart of New Orleans. The impressive interior and outstanding service make it a memorable choice for those seeking a distinctive and comfortable stay in this vibrant city.

I simply must commend the management on their groundbreaking, complimentary wellness program. I am speaking, of course, about the 7:00 AM sharp, full-sensory wake-up call delivered by what I can only assume is a highly skilled and dedicated construction crew next door. There is no gentle, progressive increase in volume here; oh no. This is a symphony of pile drivers and steel beam placement, a percussive masterpiece that begins precisely as the clock strikes seven. It's an involuntary alarm clock of the highest caliber, rendering the old-fashioned method of calling reception completely obsolete. Why rely on technology when you can be roused by the very vibrations of progress? Frankly, I see this as a profound commitment to guest health. It is far too easy on vacation to let one’s circadian rhythm fall into disarray, leading to lethargy and jet lag. This establishment has solved that problem. The daily, unmissable construction ensures you are up with the sun, ready to seize the day, your internal clock perfectly recalibrated. It’s a health feature I didn't even know I was paying for! And I must applaud the architectural decision to forgo any modern sound-dampening like double or triple glazed windows. This was a deliberate and brilliant choice. To muffle the sound would be to hide a vital truth: every home, every hotel, every structure was built at some point in time. This daily reminder of the raw, noisy, and essential act of construction is a humbling experience. It grounds you. It reminds you that comfort is built upon a foundation of sheer, unadulterated noise. The best part? The element of surprise. I truly appreciate not being told about this in advance. It would have ruined the magic! Discovering this immersive amenity on my own felt like finding a secret, albeit very loud, feature. And from the looks of the multi-story framework going up next door, this is an early-stage project. That means this exclusive, rejuvenating experience will be available for many, many months to come. Future guests have so much to look forward to! So thank you. Thank you for the sleep-shattering, rhythm-resetting, philosophically profound experience. I haven't felt this awake and aware of the building process since, well, ever. An absolute must for anyone who hates sleeping in and loves a good, honest reminder about the origins of a high-rise.

I stayed an additional night after my initial booking. The service remained just as excellent. Ohhh ask at the front desk for assistance with a taxi to the airport. Much cheaper than uber or lyft.

This place is very hollow and loud. It's very close quarters and no sound proofing. You can hear everyone's TV in the hall amd your room, people screaming on the phone, doors slamming, people getting ice on another floor, people outside on the nice patio, water took forever in sink to go down, black blanket they give you was so nasty, looked like snot or semen smeared on it. Hair was everywhere. I say this with the understanding that hair is harder to get up. It was In our bed, everywhere in shower. I know you can't say no children but this is not a place for small kids to run around and talk in hallways bc everything can be hear so clearly. No proofing or weather*****ping under doors so there is a huge gap. Of maybe 1.5 inches under the doors that doesn't help the sound. Cute place, in a sketchy up and coming neighborhood. They have street parking only which was plentiful and said there was security roving through neighborhood. Never saw them but our cars were fine. Good idea for a small neighborhood hostel/hotel. Decor was simple and so cute throughout and it comes with a MW and fridge. The attached coffee and bar was nice.

The shower did not have enough pressure so it was hard to feel clean/get soap out. Another friend's shower had too much power and sprayed hard in multiple crazy directions. The vanity mirror light did not work in most of the rooms our friends had but it did in ours. And the lighting in the rooms is very minimal so that mirror is necessary. The street was sometimes closed off due to construction so Lyft drivers were easily confused, but sometimes it wasn't. We woke up one morning at 8 am to the sound of a jack hammer right outside the window. It didn't stop that morning but the lady at the front desk did call and make sure it didn't happen again which we very much appreciated. When we checked in, there was a water station in the lobby. It broke and they did not set up another one, but said we would need to go to the main hotel to get water. There were a lot of negatives but the rooms themselves are very large and lofty (as the name suggests). It has a TON of potential but needs better service/management.

The location of the hotel is OK, close to Pompeii Street in France. The breakfast in the hotel is very ordinary and very simple. The lighting is dim and the setting is also old. The street restaurant outside the hotel is still worth recommending. You must try the oysters. The Mexican food is not bad either. According to Americans, New Orleans is the best place for American food. I have been to many places in the United States and my actual feeling is the same. Raw oysters are worth a try.

The hotel itself is fine and the location is excellent, but we had several awful service experiences. First, the king bed room we booked was not available when we check in, so they put us in a double bed room and said they would move us the next day. Then when we went to the front desk to move to our new room, the person at the front desk was not friendly and was taking so long to handle our situation. We were worried we would be late for our tour, so we asked if we could leave and they could move our luggage to the new room. She said no, we can't change rooms until we are ready to move the luggage ourselves, and that our luggage would stay in the old room. When we came back later that day, they moved us to our new room but our luggage was not in our old room or the new room! We were so worried they lost our luggage. Finally they figured out that they moved our luggage to a 3rd room, and they tried to blame us for it. All of these interactions took a long time because the front desk was so slow and the line was long. After all that trouble, they only gave us a meager $25 credit as an apology. Lastly, we accidentally left a small pouch of personal items in our first room and when we told them about this, they made no effort to try and find it. When we checked out, we also left a souvenir we had bought in the room accidentally. We tried calling the hotel to see if they could find the missing item and ship it to us. We waited on hold for a long time before the front desk transferred us to the wrong place, the automated reservations agent. So frustrating! It is clear the staff there do not communicate between shifts or departments and just don't care about treating their guests well. Simple things like contacting the lost and found about a missing item should not be this difficult. The only good staff interactions we had were with the interns who were there on a training program. Also the wifi is not free. How are big hotels like this getting away with charging for wifi in 2025? Tl;dr: staff are not helpful at all, their communication is awful. Wifi not free

After I checked out, the hotel charged my credit card US $83.05, but didn't provide me with a bill or invoice. (If it was a one-day parking fee, it should have been around $40). I called the hotel to inquire, but only got a recording and no response. At 3 PM during peak check-in time, dozens of guests were queuing up, but there were only two front desk staff. One of them was exclusively serving members, leaving other guests staring helplessly. For a 4-star hotel with over 1000 rooms, this is quite unacceptable.

The price of this hotel is relatively high, about 15 minutes drive from the city, but don't stay on holidays or weekends. The price of my stay on Saturday is double that of Monday (¥530 and ¥1100)