Kixby

Friendly and helpful staff, super comfortable room, and enjoyed the sparkling/ still water dispenser with provided water bottles. If you are a light sleeper, note that lots of loud street noise (at least on side above lobby). We live in a city but New York is louder than most.

Overall a good place to stay, our room was spacious, especially for NYC standards. Only negative is that walls and doors are not sound proof at all and you can literally hear people talking next door.

INNA and the rest of the front desk staff were very helpful and welcoming. Offering us the best customer service. We are very pleased and would recommend them to anyone who wants to visit New York Downtown.

Fantastic boutique hotel. Extremely convenient and trendy decor. Definitely would stay there again!

This was a great hotel that made our vacation perfect. The staff was friendly and helpful. The neighborhood was dirty but not in front of the hotel. The hotel was always clean and warm.

The hotel itself has been newly renovated. I got a nice big room, with a very nice bed and the bathroom was super nice. Everything was really clean, and the room was tidied everyday. The staff was friendly and helpful. The one negative thing was that the room was quite noisy (I had a room on the 8th floor, to the back). Even if I turned off the AC, there was a kind of bouldering brown noise sound coming from outside. The hotel had a technician come look at it, and the closed the windows, but it still didn’t go away so I don’t think the windows are quite sound proof. Ao being earplugs - I slept well with those. I didn’t try the breakfast. There’s also a coffee machine in the room, but you have to walk to the 2nd floor to find water. Which was also free of charge and they provide a reusable water bottle which was nice. Location wise it’s perfectly located in Midtown with easy access to most places. Not sure if I’ll stay here again, mainly due to the noise in the room as I’m very sensitive to that and wanted to relax after a long day in bustling New York.

Quiet recently updated room. Nice location in midtown. Near Macy's, Times Square, theater district and public transit.

Great hotel and great location near Herald Square and Times Square. Inna at the front desk was terrific as was Anthony in engineering. But it was so loud, even on the 11th floor, that I could hardly sleep even with a noise maker and earplugs.

We would highly recommend the Kixby if staying in Manhattan! Our room was very clean and comfortable! Loved the updated features, bedding was white and clean, staff was friendly and very helpful! We would definitely stay here again while in NYC!