The Lombardy Hotel

Excellent location and attentive service. We have enjoyed our stay!

聽前台的意思酒店屬於民宿買來代運營 每個房間都不同 我趕上的房間非常差 門窗都打補丁 枱燈也是用了三十年那種都不亮的 唯一就是洗澡水比較熱和充足 肯定不會再入住

特別寬敞，推薦一室一廳，一家四口住非常合適，有小廚房。在紐約非常難得的好酒店。地段和性價比也合適。

第一次住到有熱水壺的美國酒店，房屋設施都蠻不錯的，然而服務人員態度不太友好。

I recently stayed at the Lombardy Hotel in New York and found its location to be extremely convenient, with easy access to everything the city has to offer. The doormen were particularly friendly and helpful throughout my stay, adding a welcoming touch to the experience. However, my enthusiasm was dampened by the disappointing condition of the rooms. The flooring was broken in places, and I even experienced an injury when a piece of wood from the floor poked my foot. Despite promptly notifying reception and being assured that a manager would contact me the next morning to arrange a room change, I never received a call. The rooms themselves were outdated and in need of serious renovation. Even the maintenance staff admitted they were unable to address the issues, recommending a room change. Unfortunately, the lack of follow-up and communication from hotel management left much to be desired. Despite these shortcomings, my time at the Lombardy Hotel was salvaged by the fact that I spent minimal time in the room due to exploring the city. However, I would caution future guests to manage their expectations regarding the accommodations.

The staff are Stellar in every way. The shower had a cold water knob for which slipped, on could get scalded easily. Maintenance attended to this but weren’t able to permanently fix. Service only for two; plates and silverware. Upon review of the property requirements it was required upon check in for those 18 or older too have current Covid tests results. The hotel mgr said it was the fault of ******* for not having updated the requirements. I lost money because I complied.

Room, check-in and location are great. Very central to Midtown, Rockefeller Center.areas. No supplies for coffee maker in the room, even when asked at desk but fridge & microwave nice additions

This was our third time at the Lombardy. The rooms are spotless clean but we had trouble with the BR sink single faucet operation. Very frustrating and it probably can't be "fixed". Need a new one? Heating could not be controlled so we just had maintenance turn it off completely. Very nice folks at the desk and the doormen...all of them.

Suite was comfortable, large and very clean. Ice was only available through bellman service. Not sure what additional facilities fee was for. All else very good. We’d stay there again.