Civilian NYC

Amazing location just off Broadway. Great room and service. Highly recommended

Great hotel, I was given a room on the 24th floor with city views. Excellent customer service.

Had a great stay at the Civilian, all the hotel staff are super friendly and helpful! We will definitely be coming back. Also amazing location close to everything and the TMPL gym is awesome!

我們入住了兩晚，第二天回到酒店很晚了，竟然沒有打掃房間。入住時辦理手續也非常慢。晚上酒店內的酒吧聲音很吵，房間裏聽得到。

住了五個晚上，地理位置非常方便，距離百老匯和時代廣場都很近，房間乾淨衞生，非常推薦這家酒店，會再次選擇入住

청결한 최신시설은 좋으나 리셉션 직원들의 표정이나 반응이 없고 매우 불친절함. 요청 사항에 대해 거절하거나 바꿔주지 않음

I would described the Civilian as a mixed bag, but one that I enjoyed overall. The weak spots are obvious. The room, although it is well-designed, is tiny. There is essentially no drawer space, so a traveler has to live out of his suitcase. There is excellent under-bed suitcase storage, which offsets this a bit. The elevators are not particularly impressive, and one of the elevators was shut off for clubgoers to the roof deck club on Saturday night, leading to a delay getting back to our rooms after a long night out at the theater and supper. This is just silly. The lobby is much too cramped. It has almost no place for one to sit and be comfortable outside of the room, which exacerbates the room size limitations. That said, the decor is great. The coffee available free in the restaurant in the morning is delicious. The staff are likable to a person. The room decor is nice, although an advantage touted - the ability to stream from one's internet-linked device - did not work. Views were decent. The second floor cocktail lounge was great. Although we had no reservations in the pre-theater hour on a Friday night, we were promptly given a standing table. This was quickly converted to a comfy seat when one of the reservation-makers no-showed. The cocktail menu is a bargain, with *****ni happy hours and a great choice of cocktails without alcohol (thankfully not called mocktails). The choice of music was a step beyond the typical Portishead and friends mix.

The staff was AMAZING! So friendly and helpful. Cute small and cozy, worth it for the convenience of not having to drive at all and how great the staff was.

The location was great. The staff very friendly. The jazz at the bar was fabulous. The decor was very cool. Our two complaints which made our review a 3 star: We were on the 24th floor. On the 27th floor is the roof top bar - basically a night club. The music was VERY loud until 2 in the morning which we could feel three floors down. Other guests commented they went up to check out the club and couldn't hear themselves think let alone talk. I am not sure why the music has to be that loud. I can't imagine what it was like for the floor just beneath the club if we could feel it three stories down! And second complaint: there is an automatic light in a cubby under the bed which is supposed to be motion sensitive. However, it kept going on all night even without motion. Eventually we stuffed the cubby with pillows so it wouldn't wake us up. If you book a room on one of the lower floors I would say it is a cool hotel with great staff. If you are anywhere near the top floors beware....And cover up that light!