Best Western Newberg Inn

The hotel staff were consistently friendly.

The sauna was a nice feature. Also, the breakfast was also great. Could upgrade coffee brand.

Security issue : Back door did not close completely unless guest pulls it closed and most did not do this. / Toilet. Was running when we walked into room. / Turned off water supply to toilet at 2am and notified front desk during checkout. / Gate to liquor store next was open .... Interesting ? ? / Staff very nice.

Wasn't aware that there was a pet fee, wasn't brought to my attention at the counter or through ******* when I first booked the room. Pretty disappointed that they failed to mention that, will not use Best Western again. Other than that the hotel was clean and quiet and the front desk staff were friendly.

We arrived and got upgraded to a perfect room. I've stayed at alot of places for business on the cheap. This was a great deal for a great room. I'll do it again for sure

Room smelled like cigarettes and didn’t look like the photos at all. Also our air conditioning didn’t work and we were hot all night. Would not go back. Will say all the staff was really kind and the room was clean.

The best service I've ever received has been at the Best Western Newberg Inn. I look forward to my stays at. Staff is always a pleasure to speak with. They're kind, knowledgeable, patient, helpful, presentable, & sincere to highlight just a few of their qualities. They are easy going in a way that's friendly while maintaining a professional tone. They all seem to take pride in the work they do, whether that be housekeeping or serving breakfast. I have recommended this location to others countless times & will continue to do so. One stand-out employee is Kayla Kerr, one of the front desk managers. And I do not mean that she stands out in comparison to staff at the Best Western Newberg Inn. I'm saying that she exceeds expectations when compared to every single employee I've ever encountered in the hospitality industry globally & I don't suspect that this will ever change. I would consider her to be the gold standard. She is kind, helpful, personable, knowledgeable, she clearly is able to anticipate the needs of guests to ensure their stay is a pleasant & comfortable one that is as close to home as you can get. She has that rare combination of both intellectual and emotional intelligence that I don't believe can be taught to a person but rather is gifted to them either by some kind of genetic trait or perhaps something of a more divine nature depending on one's belief structure. If I was to say she is something of a unicorn, this would be a great compliment to unicorns.

The staff were nice and thoughtful. The receptionist brought out wine glasses when he saw we going to have some after a day out at some wineries. All the staff were friendly. Breakfast was very generous in options. Overall very nice stay.

We were in Newberg to attend a family wedding. My husband and I really enjoyed our stay at the Best Western in Newberg. It was very well kept, clean and comfortable. The staff was friendly and efficient.