Chifley Apartments Newcastle

Seriously… this place is RAN DOWN big time. Check in staff were terrible and the cleanliness was appalling. Staff couldn’t have cared less and really didn’t want to help. Super dated. That hotel needs to be bulldozed and built again. Avoid at all cost.

I am DISGUSTED. Do NOT book here with this hotel. The service was APPAULING. We had a booking 2 months in advance and have just arrived to be told they have cancelled the rooms and not informed ANYONE. Great job Chifley you have ruined a 21st. We were offered NO alternative accommodation or any help what so ever. Please do not give this hotel the business. 🤬

Check in delayed 2 hours due to our room being trashed by previous occupants (NYE party). Dead cockroaches in drawers/cupboards. 36 hour Total Power failure with management refusing refunds due to "Act of God" - how about you brush up on consumer law before you start quoting clauses short term rental agreements mate... The afternoon in mid summer, slept in 29 degrees with a toddler and no hot water as the pilot light obviously went out... 0/5 stars. Happy for people to contact me here to confirm details.

Where to begin, on arrival learned that their mobile key access app does not work for a majority of people, Sent to a room that used the mobile app, which wouldn't work. At this point they changed us to a room with a coded door, the door code they gave us was incorrect, went back to the staff at the counter, where we were given another code to try. On the second day I opened my phone to find that three accounts had been hacked into through their Wifi network. Also spotted a repairman throwing a customers keys into the planter outside from a fifth floor window, watched as he went down and tried to retrieve them, he took off when I called out at him. I then returned the keys to reception, where they denied it happened even though I watched it happen. I've worked in a static security guard position 20 years, I know what he was doing. It was organised for us to extend our stay one week, but with a week to go staff stormed in stating we were not meant to be there. Their organisation skills are terrible. The managerial side seems to have a communication problem with the staff The lies: 4 1\2 star..... No I've stayed in many it would likely be 2 1\2 star in Sydney or Melbourne No Wifi timeouts, it times out at 3 am Gym inaccessible Pool inaccessible Disabled friendly rooms, No it was not at all Zero security (this one baffled me, as I've worked security in similar buildings) and by God they NEED security I will literally advise everyone I know to avoid like the plague