Comfort Inn

Great hotel for a pet friendly hote. We will use it again near future

Parking spots too small. Large number of company trucks here. Showed up late and parked in centre of my lanes with a narrow van beside construction truck. Truck was parked more to my side but last couple spots left. Next day there was a big boot mark on my front hood and cracked paint. Expensive night. Rooms nice.

Lovely stay. Stayed 2 nights to explore Toronto. Caught the GO train the station was 8 minutes away by car with free all day parking at the station. . Very clean hotel, comfortable and quiet. Lots of hot water and nicely decorated, modern rooms. Excellent breakfast options. Friendly, helpful staff. Would stay again.

Nice beds and soft pillows. The bathtub wall was dirty the first day, but very clean the second day. Breakfast was very good with lots of choices. Our room was a bit small, but had everything we needed including a fridge, and ironing board and iron. I liked that the hotel was refurbished.

Staff very very very helpful and polite … so happy about that .. clean comfy beds .. good breakfast selection could not praise enough the place .. thank you

Lets start with the positive things first. The entire hotel has been renovated, so the property both inside and outside are well maintained, clean and attractive to the eye. There's no foul smells, or old and musty smells. The room was complete with all the necessary storage options, a large TV, comfy beds and all the amenities needed in the bathroom (including shampoo and conditioner bottles on the wall...not those little tiny bottles that a woman with long hair can't even use). Front staff was friendly and efficient. The only issue I had here was it was 4 pm on a Friday when we were checking in and there was only 1 person doing the check in's. There was a long line and we had to wait quite some time before we could check in. I would recommend a second staff member for busy check in times to make things run a bit smoother. Now, the negatives. The first negative I had was the staff early in the morning. One of our group members became ill during our trip. We called at 5:30 am to see if the room we had was still available so we could extend our stay. The staff member was impatient on the phone and did not want to assist us. The first excuse they gave us was that we couldn't make a reservation on the phone and we had to do it in person... (ummmm....aren't most reservations either made online or on the phone????) and that we had to wait to 8 am when the next shift was in. When I mentioned that our original reservation was made via phone, he then changed his tune and said 'he didn't want to make the reservation for us as his shift was almost over". We ended up not staying. Second complaint was the lack of night time security in the hallways. We travel a lot for kids sporting events (that's why we were here). Our kids sporting events start very early in the mornings (we're typically up anywhere between 5 am and 6 am). So when there's teenage kids in the hallways, running up and down, yelling, laughing, carrying on and making huge amounts of noise at 2 am in the morning, this is a concern. There was a security camera located in the hallway so unless it's there for show or not being watched by staff, there's no way this behaviour should be allowed to continue. ( I know that parents are responsible for their kids...but lets be honest and realize not all parents 'parent' their kids, otherwise this wouldn't have happened).

We had a great time at the hotel. We had a large group and and must give our thanks to Diane who was working the most of the time while we were there. She did a great job of managing our group and the other groups. Can't be an easy job as 30 kids walking at 10:00 at night from a hockey game. We appreciate all of her efforts and assistance while we were there!

Plain Jane basic hotel that would benefit from making some more environmentally-friendly investments. Could definitely use an EV charger or two. And needs to get away from single use dishware - especially plastic cutlery - at breakfast.

Nicely renovated, Better then expected. Visiting family in the city and needed a place where our Wheaton Terrier could stay as some family members allergic to dogs. Not much choice so picked this 2 story motel style chain with low expectations and was pleasantly surprised. Very comfortable bed, nice bare bathroom, decent but modest breakfast included . No EV charging on site but a ChargePoint location a 5 minute walk away.