Επισκέπτης Χρήστης
9 Σεπτέμβριος 2023
A belated review, we had the pleasure of staying in one of the beachfront villas at the main complex for 7 nights in late June early July this year. Family of 4, we were astounding by the exceptional customer service from Tara with our reservation process through to John who collected us form the airport and back, who was an absolute gem and such a happy person to be around, through to the wonderful Toni at Reception who went out of her way each day to check in with us and assist us with any question we had, and the lovely ladies who serviced our villa. We stayed in the Beachfront Villa 4 at the end, very quiet and private and beautiful beachfront location with gorgeous sand and outlook to the lagoon. The Villa was beautiful and spacious, and fitted with many amenities and additional inclusions that were above an beyond. We were graciously upgraded to this villa which has a spa. Yes, the sun does not come over the beach side so you will only get limited sun in the morning over the front deck, but you have the back deck with sun lounges, pool to catch the afternoon sun. Even though it was winter the pool was used daily and was warm for us Australians. A dip in the spa in the late afternoon evening was god send. The beach lagoon temperature was perfect for us, I guess we Melbournian's consider the water temperature warm and perfect for swimming. Best spots for swimming were near the small islands in Muri or at front of the Pacific Resort. Crystal clear water. Plenty of other beautiful spots to swim around the other side of island as well - near the Rarotongan. Back to our villa, air-conditioning in both bedrooms (although we had issues with both during our stay - with one bedroom not working at all), we managed and were able to have the fans on in the main living areas - we had an electrical issue with these on a few occasions as well, but the staff were on hand each day to check and to their best to resolve the issue. Beautiful comfortable beds, with mosquito nets (interestingly only once did I have the net around the bed), most other days/nights it wasn't a problem. Not many mosquitoes here at the villa although they seemed to get my son wherever he ventured out in evening. Not a big issue. Bathrooms well stocked and spacious. Large sized beds. Living area looking out to lagoon was gorgeous, large and very comfortable. Enjoyed watching a few movies in the evening and had ample access to Wi-Fi - special promos on at the time as well so with a family of 4 with 2 kids studying and husband working, we managed very well with only a few vouchers for the week long stay. Thankyou to the team for the complimentary starter pack and the complimentary additional Wi-Fi for a few days extra. Coverage was great - but unfortunately my daughter just couldn't get on for those Taylor Swift concert tickets! Thankyou for the additional complimentary inclusions, we were very appreciative of the family dinner voucher at Vaima - thoroughly enjoyed, excellent quality a
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