The hotel room was clean. There is definitely some wear, as it's an older hotel. Check in was quick and efficient however lacked some friendliness from the staff. Our room was ready right away. There is only one elevator to service all the guests and the staff which isn't ideal at all. The elevator ostrich looked a bit beaten up. The pool was nice. Simple, but warm. You could see the wear of the age of the property, but we enjoyed it. There were plenty of towels.
The beds were comfortable and there were plenty of pillows. Bath products were provided, but in the morning we called down for some extra, we both have long hair and needed more, no one answered. We called both housekeeping and front desk a total of 8 times, no one answered. We went down for breakfast, it was included. There was a good set up, but quite unfriendly staff. There was no hello, just a curt "what's your room number". We helped ourselves to the buffet. The food was good, as expected for a smaller hotel. The two staff attending to the buffet only attended to the food area. All the guests cleared all of their own plates and dishes. That wasn't ideal either. We went back up to the room, as it was 9:25, we wanted to relax a bit before heading out. When we did leave at 10:45, there were two housekeepers just standing in the hallway waiting for us to leave the room. It was very uncomfortable. Overall, we were impressed with the cleanliness but not impressed at all by the service and friendliness.... Our lack of.
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