Crowne Plaza Niagara Falls-Fallsview

Location and services are good. You can see the Niagara falls from the room. Rooms are a bit old and worn down though. Sound proofing is quite bad so we can hear people in the hallway and other rooms.

Magnificient view from 10th floor steak house, but hotel carpet looks hasn't been cleaned for ages.

Nice view and clean room! Also the breakfast was amazing and lots of varieties.

Our room was #435.... with a view of the pool....no outside light. The main room was 10' X 10' not including a little 4' wide hallway with a 6' x 6' bathroom off to the side, where you rubbed against the sink in order to use the toilet. For some reason, the heating/A/C was unresponsive to control, and the room was very, very warm. No Microwave, No Fridge. Ice and Microwaves were located on another floor. There was barely enough room in the room to navigate around the Queen bed, which sagged in the center and reeked of cheap motel bleach. The LCD Tv was lo def, and the picture was dim. Furniture, single lamp, and tiny chair were all old, worn, and dusty. All this for $297. Almost forgot.... Parking was $40 dollars/day for the adjoining lot. You CAN find bargain parking in the area....if you want to schlep your bags all over Niagara Falls. The hotel lobby is beautiful, very classy....but the rooms are pitiful. You'd be better served at a motel 6. To make a short story long..... we went to bed at 9 PM after hiking the Canadian side all day. We woke at 1:30 AM just roasting, with sore backs.....where we decided we had enough.. We packed up and checked out at 2 AM, to the surprise of the attendant, who indicated he was "So Sorry" our stay did not meet expectations. Just as well..... earlier in the day, the Rainbow Bridge "TO USA" lanes were backed up as far as the eye could see up the hill, into the Canadian neighborhood. It would have taken literally hours to cross back to the USA midday on a Sunday. Happily, we had only one car ahead checking thru Customs. We got home at 5 AM this morning. I will NEVER take a vehicle into Canada at the Rainbow Bridge again, nor stay in one of these tourist trap hotels. I guess it's just a sign of these inflationary times.... everything up there is just out of sight. I don't expect something for nothing, but do expect at least a reasonable stay for my $297. I've never left a bad review before, but these clowns earned it. In a couple of words....Crowne Plaza Hotel Sucks. Do NOT stay there.

Very satisfied. Location excellent, very convenient, good restaurant around, and friendly receptionist.

The bathroom was a bit tight, but the building was constructed in 1929, so that can be understood. The bathroom could use a little updating, though, as the wallpaper is old and quite unattractive, and the three-tier shelf was missing one of the glass shelf pieces (and with a bathroom that small, you need all the space you can get!). Aside from that, the room was a decent size, and the pillows and mattress were extremely comfortable. We prefer scratchy towels, and the ones we had in our room were the most scratchy towels that we've ever received at a hotel, so that is a plus. Additionally, all of the staff were quite friendly, and the building/property were kept clean and tidy, even with as busy as it was when we stayed (during peak season). If you're looking to be near all of the hustle and bustle of Clifton Hill, and don't mind a healthy stroll to the Falls, the Crowne Plaza is a nice place to stay. Just be sure not to pass the entrance for the parking lot on Falls Avenue, as it looks just like the sidewalk, and not like a driveway (it's immediately past the small "Crowne Plaza" sign)!