Andrew
15 Μάρτιος 2024
Location is the only good thing about this booking. on top of the booking fees, a deposit of 500k IDR has to be paid upfront to the agents, and that deposit won't be returned to you fully if you "stained" their towel or the sheets (in our case it was a small bloodstain on their towel, which can be easily removed). The agents were also highly unprofessional. You have to contact them a day prior to your booking to check in, and there is no guarantee that the agents even reply, and they only sent their terms and services days into our booking. Their terms and services also mentioned the deposit to be returned max 2 working days after checkout, which is a complete lie. They won't even bother if you don't contact them about it. Rooms are "cleaned" daily, but we still found roaches crawling around the bathroom. Rooms felt a bit musty at times, and the showers would leak water out all over the bathroom.
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