Pullman Brisbane Airport

Location was great, close to domestic airport. Room was spacious and clean with necessary amenities.

Room was spacious and clean but it isn’t too close if you are using the international terminal, we need to catch a shuttle to the domestic terminal and walk about 10 minutes to arrive at the hotel.

Troublesome to still require a taxi for international departures. Minor hiccups in room. First time assigned room at level 1 but was ok and quiet. Unsure of any facilities, didnt use it.

Airport hotel not that close from international… 35 minutes walk bus etc from international to your room so definitely grab a taxi to get there or to go to international… Other than that it’s not a 5 stars but a 4… without toothpaste or toothbrush neither complimentary water in your room…

Very good location which is next to the airport domestic departure/arrival, but I need to transit from the international arrival part to domestic part by airport shuttle which is less convenient for international travelers. I spent a good night there, bed is comfortable. Breakfast is with acceptable quality but quite few options. The downsides is I waited for long time during check-in which I didn’t know why the reception spent long time on progress to keep the customers queuing for long in the late arrival night. In general, not a very good ROI stay since room rates was high.

A captured market for the airport travellers being a few minutes walk from teh domestic terminal. Rooms are large but basic no frills having teh minumum for a bsuienss traveller. Wifi signal a bit variable. Cost is not cheap and charging $40 per day fpr parking....hmmm. Staff fantastic - couldn't be more helpful and friendly. F&B not cheap but good quality.

For a hotel rated by Trip.com a 5-star stay, it definitely didn't feel like a 5-star property. Not only was there no service offered or provided (carrying bags to the room, welcome at the entrance to the property, a complimentary bottle of water in the room), a normal expectation with a 5-star hotel, they actively charged for their shuttle service to the airport. It's an airport hotel - why am I paying for the room and the shuttle to a place that's within 5 minutes drive? I've never even heard of airport motels doing this, why is a '5-star hotel' trying to charge for this? I recommend Trip.com re-list this property as a 3-star; that would set expectations more appropriately. No service, clean, fairly spacious rooms, tiny gym, fairly close to the airport.

We only stayed 1 night to catch the flight in the morning, it’s very close to the airport and room size is good enough

Very convenient stay for the early morning flight. Services were great and room was very clean