Our concierge Luis was wonderful, very helpful in every way. He did everything for us. The dining staff Julio, Carlos, Pablo. Everyone was very good and attended to all your dining needs. Our pool concierge Jorge was so fun and entertaining and of course very helpful. All the pool staff, Raymundo,Nadia, Hector and all the staff were great and attentive to all our needs at poolside. I highly recommend a wonderful vacation at the Grand Velas. A very special place. If you are unhappy with something they will go out of their way to fix it for you. Love our vacation.
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