Smiles Beach Hotel

Nice Hotel,staffs very friendly ,very clean and quite rooms. Recommendation 100%

Thank you Smiles for a wonderful stay. We travelled to Zanzibar as teachers from Dubai in our half term and could not have been more pleasantly surprised with our stay. Having read previous reviews, we weren’t sure what to expect but from the moment we arrived, we were so impressed with everything. The care and customer service of the reception team was amazing and they went above and beyond for our entire stay, Mohammed and Ahmed in particular were amazing and the kindest souls we have come across. The facilities were clean, well maintained and managed and in comparison to other hotels in the surrounding areas, ours was by far the nicest and quietest. There was security at all times which was comforting being right on the beach. Every morning for breakfast, the team were super friendly and accommodating. Despite it being quite basic, whatever we requested we were given - we enjoyed fresh crepes every morning. All in all, ignore the terrible reviews of people being so picky for the price they’ve paid. We would highly recommend this beautifully peaceful hotel to anyone wanting to stay in Nungwi. We are used to living luxury, high standards of living in Dubai but we were not disappointed by this place. An incredible week away in a stunning place!

The property is nice, clean and in a great location on the beach! Our favorite part of the stay was the service provided by Aldo. He made us feel so welcome to the property. We had a member in our party who wasn’t feeling well which happened before our stay and he was so genuine and did everything to make her more comfortable. The beds were cozy too.

We enjoyed our stay here. All rooms overlook a sandy garden / beach with sun loungers. Easy to go swimming in the crystal clear waters by this beach. There is also a swimming pool if you fancy a change from the sea. The rooms are large with a very comfortable bed and good bathrooms too. We were on half board and found the food very fresh and tasty, especially the fish and seafood dishes. Would have been good if you could buy some beer or wine from the restaurant to have with the meal. Only negative was that the service in the restaurant was sometimes very slow and the staff seemed confused about their tasks.

Stayed @ Smiles Beach Hotel for 3 nights, 4 days. Meal plan was Half board (Breakfast & Dinner). Road Access The road to the hotel starts off ok, but towards the middle has HUGE pot holes and after a rain it’s completely filled up with mud. The driver has to move very slowly to avoid any damage to the car. On arrival On arrival we were greeted warmly with a nice cold drink, check in was quick and we were taken to our rooms. We booked 2 rooms. Both were located upstairs but not in the same building. To get to the rooms we have to climb a spiral staircase. Rooms The upper floor has 2 rooms side by side. The room door is a split door with a sliding lock and a padlock. There were a few outdoor furniture in the balcony area. The room itself looked very clean and smelled clean. Coffee & tea station, LCD TV, Mini Fridge, Safety deposit box. The bed is built into the room walls. The orientation of the bed is weird. I am an average height guy, 5’8”, and when I lie down to sleep, from my ankle down is off the bed. But if the bed was orientated the other way, there would be more than enough room. The rooms are old and needs some TLC, ceiling is wood and black dirt keeps falling from the cracks. We were told that the room service will come over around 7.30 at every night to “turn d own” the room. Technically, spray some bug spray outside the room door and setup the mosquito nets. From our 3 nights, this happened only on the last day. That too, the net had a 1cm hole. Bathroom Pretty large bathroom, basic toiletries available (No body lotion or dental kit). The toilets are clean. The sink is a little on the high side. If there are children, it’s a bit hard to reach to brush teeth etc. Garden, pool and private beach front Garden is kept very neat and tidy. We saw a gardener every morning sweeping the grounds. Pool is clean. The tiles on the outside of the pool were cracked and need to be careful while walking. Especially with bare feet. Private beach front is nice and clean. Its, on a higher elevation so you get a nice view. Hawkers and Masai beach boys The are friendly, but can become a bit annoying after some time. So best advice is to be polite, say no thank you. (they are not allowed in the private beach area) Food & Restaurant Breakfast was not bad, it’s a buffet style menu and had a decent variety, each morning something different. Sometimes in the morning there a few flies around and will hover over the fresh fruit. Dinner was a la carte menu and different for each day as well. The downside is that the food quality drops when they have more occupancy. The biggest issue we had was the meal service times. We had to wait almost 1 hour between entree and main and another 45 min for dessert. This was the case every day. There are few felines (cats) inside the restaurant premises. They roam freely and sometimes come and rub themselves on your legs. There were a few other guests that were not very comfortable with this. Als

Stayed @ Smiles Beach Hotel for 3 nights, 4 days. Meal plan was Half board (Breakfast & Dinner). Road Access The road to the hotel starts off ok, but towards the middle has HUGE pot holes and after rain it’s completely filled up with mud. The driver has to move very slowly to avoid any damage to the car. On arrival On arrival we were greeted warmly with a nice cold drink, check in was quick and we were taken to our rooms. We booked 2 rooms. Both were located upstairs but not in the same building. To get to the rooms we have to climb a spiral staircase. Rooms The upper floor has 2 rooms side by side. The room door is a split door with a sliding lock and a padlock. There were a few outdoor furniture in the balcony area. The room itself looked very clean and smelled clean. Coffee & tea station, LCD TV, Mini Fridge, Safety deposit box. The bed is built in to the room. The orientation of the bed is wired. I am an average height guy, 5’8”, and when I lie down t sleep, from my ankle down is off the bed. But if the bed was orientated the other way, there would be more than enough room. The rooms are old and needs some TLC, ceiling is wood and black dirt keeps falling from the cracks. We were told that the room service will come over around 7.30 at every night to “turn down” the room. Technically, spray some bug spay outside the room door and setup the mosquito nets. From our 3 nights, this happened only on the last day. That too, the net had a 1cm hole. Bathroom Pretty large bathroom, basic toiletries available (No body lotion or dental kit). The toilets are clean. The sink is a little on the high side. If there are children, it’s a bit hard to reach to brush teeth etc. Garden, pool and private beach front Garden is kept very neat and tidy. We saw a gardener every morning sweeping the grounds. Pool is clean. The tiles on the outside of the pool were cracked and need to be careful while walking. Especially with bare feet. Private beach front is nice and clean. Its, on a higher elevation so you get a nice view. Hawkers and Masai beach boys The are friendly, but can become a bit annoying after some time. So best advice is to be polite, say no thank you. (they are not allowed in the private beach area) Food & Restaurant Breakfast was not bad, it’s a buffet style menu and had a decent variety, each morning something different. Sometimes in the morning there a few flies around and will hover over the fresh fruit. Dinner was a la carte menu and different for each day as well. The downside is that the food quality drops when they have more occupancy. The biggest issue we had was the meal service times. We had to wait almost 1 hour between entree and main and another 45 min for dessert. This was the case every day. There are few felines (cats) inside the restaurant premises. They roam freely and sometimes come and rub themselves on your legs. There were a few other guests that were not very comfortable with this. Also note thi