The hotel staff was amazing. How ever the parking security they use is horrible, they blocked the whole parking lot off and we moved the gate to park only to have security come as us and tell us to leave the property, and no matter how many times I explained we are paying guests he refused to listen and threatened to call police over and over and became aggressive walking towards me and my child my husband was Not ok with that. Security went into hotel lobby and spoke with hotel staff which caused an embarrassing scene but hotel staff was amazing to me and my family ( children) and walked outside to view that the whole parking lot was blocked and tried to make sense of what security pulled. I will be calling corporate and hope to resolve this issue as this stay was awful, but again the hotel and staff we kind and very professional during this.
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