Hotel Alpenland

We stayed here for a week for a great skiing holiday late January 2023. The hotels location allows skiing pretty much to the door and ski storage was excellent. Staying on a half board basis the meals were well prepared, plentiful and tasty. Breakfast had fresh fruits, cereals, many breads, continental meats and cheese as well as a hot selection of Bacon and Sausages etc and delicious pastries and coffee to finish. Evening meals usually 3 course plus salad buffet were chosen each breakfast time and were available I believe between 6:30 - 8pm. We had some very tasty meals featuring some local dishes (and lots of cheese). Our room was spacious and very clean and comfortable but on the cool side in temperature at some points. Walking into the village centre is down a steep bank that might be challenging for some but shuttles from ski shop (Lohmann ski hire were great and allowed us to leave skis in storage room when we were finished with them so no hassle on last day) Overall and very friendly hotel with warm welcoming staff that were always willing to help I wouldn't hesitate to recommend or return here myself. Thank you

The hotel has been redecorated since our first visit and the lounge/bar area is quite contemporary whilst still having a genuine Austrian feel. The rooms are very comfortable and well equipped. The restaurant is excellent with a fabulous choice for breakfast and dinner. It is truly a ski-in/ski-out hotel. Excellent boot/ski storage area. Boots always nice and toasty at the beginning of the day. We like it so much we're off there again next year.

We had a fabulous week at the Alpenland Hotel in Obergurgl. The food far exceeded our expectations of a half-board hotel - full marks to the chef for creating evening menus that balance Tirol tradition with really innovative ideas, all perfectly cooked and beautifully presented. The breakfast buffet was also exceptional in terms of choice and quality. Our bedroom was very comfortable and spacious (lovely big bathroom). The hotel was immaculately clean throughout (including in the very well-appointed spa area). Excellent ski locker room with access to the piste just a few metres from the door. And final words of praise must go to the waiting and housekeeping staff, who were all absolutely charming, helpful and super efficient. We also loved the way that the 'daily newsletter' shared interesting insights into the Tirol region and its traditions. All in all, an excellent hotel and one that we would definitely like to return to.

We had an excellent stay here just before Chris**as. The location is great with very easy access to the slopes, just meters away from the boot room. The staff are all very friendly and accommodating. The food was excellent and as a result I have given a 5 star rating despite the slight ****** over their policy of charging for water. A trip to the Nedderhutte for a few beers and the fab live music is an essential part of this location.

Positives + The Hotel is in a great location - easy to ski in and out and close to two of the main gondola's that take you up high into the mountains. Obergurgl on the whole was a superb resort for skiing & friendliness and I'd recommend it to anyone. + The food is really delicious - plenty of choice for breakfast, including fresh pastries and Julius Meinl coffee on tap. The evening menu changes daily and was amazing each night. The only negative thing to say about the food is that you are asked to make your evening meal choices during breakfast. It's not nice to have to think about eating beef at 8am ... Negatives - Our Junior Suite felt dated and was missing some of the basic amenities that you would expect to find in a 4* hotel room - a bath, but no bubble bath to put in it (and reception wouldn't provide us with any when we asked), no robes, and no slippers. We later found out that you are charged 3EUR to hire these. - The main disappoin**ent though was the attitude of the hotel manager. Every staff member that we spoke to was delightful, but the lady manager was absolutely awful. Drinks do not come included in Half Board, so one night, we just asked for tap water with dinner. The next day, we were presented with a bill for 9EUR60, for 2x jugs of 'Service Water'. Naturally we questioned this with the waiter and were told to speak with the manager. The manager (lady) was so incredibly rude, confrontational, abrupt and just generally awful in her response, it was shocking. She should not work in hospitality. Rather than apologise for the confusion, and give us a calm explanation (all we were after), she was immediately combative, raising her voice to tell us first that the water was special alpine water and better than anything in a bottle so that's why they charge for it; then that she pays for tap water all over Europe and has never received water for free and started looking down her nose saying 'well clearly you don't visit the sorts of places that I visit'; and then changed her tune, saying that it's the service that costs 4EUR80 per jug, not the water. We kept just trying to explain that the only reason we questioned it in the first place was because in England, tap water is free, so we just wanted to make sure that we hadn't been charged by mistake, but she wouldnt listen and just kept raising her voice to talk over us. It was so rude and really put a sour taste in our mouths for the rest of the day. Overall it is a shame that the week was spoilt by the manager and some small issues with the room, as the rest of the resort and hotel location are excellent.

Had a great week skiing and thoroughly enjoyed this Hotel , superb location , ski to the door , fantastic food which was healthy and imaginative and very plentiful . The staff were very friendly and helpful . The Spa facilities were excellent and nice after a long day on the slopes . The rooms were comfortable and not too hot which can be an issue in winter resort Hotels.

Best feature: ski-in / ski out (literally 3 meters from the slopes and very near the gondolas) Well run, very friendly and good food and wine (the buffet is particularly good) Very typical family run 4 star Austrian hotel - very clean, comfortable and ticks all the right boxes. Thank you for a lovely stay.

Im Hotel kommen laufend skischuhe und Skier weg. Mir wurden kurz nach Anreise die Skischuhe in ihrem skikeller gestohlen. Bei meiner Beschwerde bei der Inhaberin, teilte diese mir mit, dass man da nichts machen könne, das komme öfters vor. Sie war sogar verärgert, dass ich sie damit belästige. Ich musste mir selbst Skischuhe leihen, und selbst die Leihgebühr wollten sie nicht bezahlen. Der Service im Hotel hört bei der geringsten Beschwerde auf, deswegen gibt es so gut wie keine Stammkunden dort. Sie sparen auch extrem beim Personal. Kofferservice z.b. Fehlanzeige. Heute zwei Monate später, habe ich immer noch keine Erstattung erhalten. Selbst die angebliche Versicherung vom Hotel stellt sich stumm. Service in einem Hochpreis Hotel sieht anders aus. Wir bereuen, dass wir dort waren, denn auch an Silvester wurde an allem gespart TV. Die zwei Mann Oldie Band war Grote schlecht. Es wird eben überall gesparrt, nur bei der Werbung nicht. Insgesamt geht es sowieso in Obergurgl bergab, es gibt kaum mehr den Service von früher. Der apresski ist unterirdisch, die Preise hingegen fürstlich. Für uns Nie wieder!

Super gut geführtes Familienhotel. Ski in und out. Kurzer Fußweg ins Dorfzentrum. Halbpension super gut, nicht auf Verschwendung von Lebensmittel ausgelegt, falls aber Mehrbedarf besteht wird selbstverständlich problemlos ergänzt. Service ausgezeichnet. Sommeliere und Barmann Thiery ist super freundlich und guter Gesprächspartner. Kommen gerne wieder in das gleiche Hotel in Obergurgl.