Q Premium Resort

Perfect holiday, with great animator like Sergio And Johnny, nice night club, nice activities, great massage, the rooms are excellent a balcon, Abdullah Ecer snack restaurant bar chief, food is good, ans the drink too. The pool are Big and the sea is near of the hostel

Our vacancy was very good the activities was so amazing the personnal is hapier and very funny and the beach is beautiful the dinner is good and the room is beautiful . The service is very enjoying and it’s for our service.

Very nice vacation with a wonderful team at the hotel, the waiter are friendly, animation team is very cool, they make you feel comfortable and they do a lot of cool activity, the hotel is cool, nice view, beautiful bedroom, pool are cool and the sea is very cool

My stay at the Qpremiun hotel was absolutely amazing! The warm welcome upon my arrival made me feel right at home. The rooms were luxurious and spotless, offering a beautiful view on the beach. The service was exceptional, with every staff member being attentive and ready to cater to all my needs. Additionally, the cuisine offered at the hotel restaurant was delicious, providing an unforgettable culinary experience. I highly recommend this hotel to anyone looking for a stay of luxury and absolute comfort. I thank Sergio,Johnny, Abdullah Ecer Snack Restaurant Bar Chief and all the staff who made us have a wonderful holiday

The hotel is really a 5*. The service, The food, really nice, everyone want to help, they ask all what they need. We wanted a relaxing place for me and my wife, that's perfect, but if you like to party, there is a speciell time for that to, every night 23.00 The bus come and drive you front ant 03.00 back, so lots of joy, love it😘

I was at Q Premium with my mom and we loved it here! We would like to come here again. The service was perfect, so was the animation team. The staff is so nice to everyone, smiling all the time. You will feel very good if you come here. 10/10!

The hotel and the beach are beautiful, but the treatment of the guests is terrible. We arrived at night. No one showed the hungry passengers where to find food. Nothing is dead. No one speaks English properly, only Russian and Polish. The next day, they didn't tell us where to find the sauna, the gym, the restaurant or where the beach is either. There was a key to the room. We were two girlfriends, we asked for one more, so we had to pay. Internet is not available in your room, only on the -2nd floor. Pay for it if you want. There is nothing for those with milk sensitivities or diabetics. They despised me for seed milk. The towels are rough, old, worn out even on the beach. The pins are junk. Not 5*. I got ill. They didn't send a doctor, I hunted. I waited hours for my medicine because they didn't bring it from the pharmacy. Disappointment

Starting from second day my pregnant fiancé have to go to doctor clinic to get a drip, because in that hotel was something wrong, some virus around. Next day my Mather-in-law have the same but without doctor, another evening we have stronger issues with out 2years daughter we went to the doctor clinic she got a drip but wasn’t enough, around afternoon we bring emergency (112) to take us to the hospital where we spent with daughter almost 2days. In last day I got the same virus, I lost around 4 kilograms. I don’t know what’s happened with that place but other people also have some issues with stomach. In all inclusive form they are providing snaks from 12 till 15.30 but when I went they to take a fries they told me I can take just cold because they are closing soon, when I said I will go to manager they make for me new one. The similar story was about diner, dinner it’s form 19 till 21. But around 20:30 they are sending guests outside because how they said restaurant it’s closed. Another stupid it’s about WiFi, in one place U have free WiFi rest it’s cost for 7 day 15€ per one device. So if U are with family and children U have to spend for that 60/90€. They are not cleaning room, just changing towels but when they want, I put the button,,please clean my room” at morning but nobody come, when I called to reception they sent some lady with towels then I asked to take out trash and give us toilet paper and water. I made a big mistake to choose that hotel and I’m confused about his opinion in Google and Tripadvisor.

*WARNING FOOD POISONING, HOSPITALISATION AND RUDE MANAGEMENT - THE EXPERIENCE OF A BRITISH COUPLE AT Q PREMIUM RESORT OCTOBER 2023* My boyfriend and I are currently at this hotel and have had a horrendous stay. We were excited to spend a week there, but our trip took a nightmarish turn just two days in. We both ended up hospitalized due to severe food poisoning caused by the horrendous food hygiene standards at the hotel. Not only did the food make us sick, but the staff and management displayed a complete lack of empathy and courtesy during our ordeal. We had to endure hospitalization and a seven-day course of three different antibiotics to recover. As a result, we're unable to enjoy the all-inclusive package we had paid for. What's most disheartening is the hotel management's refusal to acknowledge their responsibility in this ordeal. They dismiss our claims that their food caused our food poisoning, leaving us without any compensation for the suffering they caused or for the remainder of our stay. We even provided doctors reports that evidenced food poisoning, the treatment and medication we have been prescribed. However, they still refuse that this is a result of the hotels food. I strongly advise anyone considering this hotel to think twice and choose an establishment that prioritizes the safety and well-being of its guests. Our experience was not only distressing but also financially and emotionally draining. Stay away from this place if you value your health and peace of mind. There are hundreds of Google reviews that warn of food poisoning at this hotel. Please read these reviews and don’t make the same mistake as we did.