Alarcha Hotels & Resort - Ultra All Inc

Well where to start.... on the arrival i was welcome by lovely reception personal who btw barely spook English. Didn't felt a inch welcomed by them. The throw as the hotel room card and start dealing with the next person. As i was standing confused what to do , where to go whats next, a guy(presumably hotel stuff)tap on my shoulders and took my bag from my hand. Then he took my bags behind the reception and that's it.... just disappeared. As i am standing in front of the reception now completely confused, one of the reception stuff told me with extremely broken English that our room is not ready and we can wait in the lobby ... and that was my first impression of arriving in this hotel ... complete confused and lost as nothing was explained to us about the room where about,about Restorant opening times,about the bars opening times ,literally about anything.... all left for me to find out by my self. So i had all included. The Restaurant buffet was all the same!! Yes all the same,lunch,dinner pretty much the same food day after day after day... yay Same goes for the breakfast.... double yay One of the reason which make me to do this review was a incident which took place around the last days of our stay. Basically we found two sun beds, and we ware using them for couple of hours. My little one had ear infection and it was time to give him a medicine which was in our room. We left the towels on the sun beds as we ware coming straightaway. When we come back some one removed our towels and took the sun beds. I try to explain to them that we ware using them first but they didn't wont to know what we are saying and then start asking us to speak Turkish!!! I realised that is time to move on and find new sun beds but , the guy who took our sun bed call some one to talk to us... A lady show up (to this day don't know who she was , never introduced her self) ,start talking to them on Turkish language,then turn around and ask me what language do i speak. I told her what language I speak and explain to her what happened. She then whit angry tone told me that she didn't care who was sitting there and that our sun beds ware taken and ask me to look for new ones ... yes thats who ever that person was was talking to me... WILL NEVER COME BACK TO THIS HORRIBLE PLACE AGAIN OR I AM RECOMMENDING IT TO ANYONE!!! The unprofessional stuff, unprofessional management (if there is any management at all) For me destroy having a great time for which i pay lots of money for... I SIMPLY WASTED MY TIME AND MONEY!!! Don't waste your money. Thank you Arancha!!!

I cannot understand why tourists, by writing uncritical opinions about facilities, mislead future interested parties. Is it due to stupid social correctness, or a sense of shame that once again they were fooled by spending big money. Alarcha Hotels & Resorts is presented as modern, elegant and comfortable. Upon arrival at the hotel, the tourist is impressed by the high care and splendor of the interior finish. Marble floors, stairs and walls make a great impression. Rooms with very comfortable beds guarantee relaxation, elegantly finished bathrooms give the impression of comfort. But there are also downsides; there are no chairs in the room (there are only two chairs on the balcony), the wardrobe is very small and the photos show rooms with a pouffe or an armchair, and in our case there was nothing to sit on. The Itaka travel agency accepted additional payments for a room with a sea view, being aware (we found out on the spot from the resident), that customers of Polish travel agencies will never get a room with a central sea view. The rooms offered had a distant side sea view only after stepping out onto the balcony. The restaurant was large, meals average, but the big downside was the lack of access to a saturator or espresso machine, water or other drinks had to be ordered from the waiters, the bread was often stale and there were no buns. Customers complained about the smell of sewage in some rooms. We, on the other hand, sitting on the terrace of the bar in the evening several times felt an unpleasant smell as if decomposing biowaste. For such a huge hotel (430 rooms), the only swimming pool was far too small. It was surrounded by sunbeds so densely that it was difficult to move around, but it is no wonder, since tourists used the seaside beach in a very small percentage. paradox; the entire surface of the pool had the same depth of approx. 1.4 m, and two lifeguards were wandering about. A huge minus was the seaside beach presented as sandy and pebble, but in fact it was pebble and rocky. It's amazing how this beach was blue sail certified. Red flags were flown throughout our stay despite the lack of wind and there was never a lifeguard. The beach is extremely unfriendly for swimming and dangerous. The descent to the sea was covered with large stones, on which it was difficult to move, much less to keep balance. When entering the sea from a depth of 20 cm, it suddenly became 1.4 m at a distance of 2 m from the shore. In sum; the cost of the stay was very high and in no way adequate to the offer.

I liked this hotel very much. The personnel was very interested and kind. we would like especially to the animation team cennet, jemal , maysa, batuhan and the head of the animation team mr serdar duran. they are all very talented and also helpful. we liked the pool and the food also. we would like to thank to the bellboy barış and the barmaid kevser.

Perfect services, tasty food, good drinks etc, kind staff. Food and drinks available 24/7. New hotel building. Animations only different dancing groups. Large selection of dishes. Water in the pool was rather cold. Good location. On the other side of the road is market.

During our recent stay at this hotel, we unfortunately encountered numerous problems that greatly affected our overall experience. The most significant issue we faced was the lack of cleanliness throughout the entire establishment. From the moment we stepped onto the hallway carpets leading to our room, it was evident that they were extremely dusty and appeared to be rarely vacuumed. This lack of attention to cleanliness extended to the rooms as well. Although they were initially clean upon our arrival, the cleaning staff failed to maintain the cleanliness on a daily basis. There was no mopping or vacuuming done during our stay, which left the rooms feeling less than satisfactory. Additionally, the towels in the room were only changed if we threw them on the floor, which was an inconvenience and not in line with the standards we expected. Moving on to the dining experience, we were disappointed with the lack of variety offered at the main restaurant for each meal, even though meat options were delicious. Particularly, the absence of seafood options was quite noticeable, as only fish was served. The staff at the main restaurant also fell short in terms of service. They rarely approached us to inquire if we wanted something to drink, and there were even occasions where we went through an entire meal without being asked if we desired any beverages. This lack of attentiveness greatly impacted our dining experience and left us feeling neglected. Furthermore, the snack bars located at the pool and beach areas were also disappointing. The limited options available, consisting mainly of fried food and pizza, left us craving for more variety and healthier choices. It would have been appreciated if the hotel offered a wider range of snacks to cater to different preferences and dietary needs. In terms of alcohol, we found it disappointing that it was only served at the pool bar and main lobby bars. At the beach bar, the options were limited to beer and wine only. Considering the hotel's claim of being "Ultra all inclusive," this was quite underwhelming. It seemed that the hotel only justified this rating due to the presence of Johnny Walker whiskey, while all other alcohol options were domestically made. Although the quality of the alcohol was not bad, it would have been nice to have a wider selection of international brands available. On a positive note, the cocktails that were made were well-crafted, delicious, and presented with great attention to detail. Another area of concern was the cleanliness of the public restrooms. It appeared that they were not properly cleaned with bathroom cleaners, but rather just with water. This lack of thorough cleaning was evident and left us feeling uneasy about using the facilities. Unfortunately, my girlfriend experienced some health issues during our stay, specifically problems with diarrhea. After reading other reviews from past guests, it seems that this was not an isolated incident and that others had similar e

While the hotel is nice and modern looking, it doesn't seem to aspire to cleanliness. The main restaurant looks great, but one would be hard-pressed to find a clean chair and the daily room cleaning has not included mopping the floor even once so far. It would appear that the hotel aims for quantity of guests over quality and there does not appear to be any attempt to correct bad/nuisance behavior in guests, which is a large problem when one considers that majority of guests is from Russia (military families). We did not enjoy guests blasting Russian propaganda on the beach, which appears unfinished. I expect that this is our last trip to Turkey. Regarding the beach - I would strongly recommend swimming shoes and against letting children into the sea due to the steep entry and strong current.

Last year was our first family vacation in Turkey. We were in the Crystal Deluxe Hotel in Kemer. It was amazing and we thought it can't be any better then this for this price point. But we were wrong! Alarcha surpassed all our expectations. Location of the Hotel is great, it is near the river Alara and you can take a swim in it if you like. The place where the river and the sea meet is special and something that must be experienced. The only disadvantage is that it is located next to a highway, so there can be traffic noise. The interior of the Hotel is breathtaking, one of the best looking Hotels I have ever visited. All of the staff in Alarcha is very friendly and polite. A special greeting to Baktur in the restaurant and to the most famous person in the Hotel barista Ramazan. He makes the best Coffee in the world, I miss the Cinnamon Coffee that so much!! The food in the Azure restaurant is fresh and very delicious, we enjoyed breakfast, lunch and dinner every day. The Beach Bar of the Hotel is one of the best places, it has a great shade and it's not very hot during the day. I would recommend to try Ice coffee, it is refreshing and tasty! The Beach could be better, umbrellas are scattered everywhere and many are out of use. Sea was great, it was very clear with ideal sea temperature. As for the entertainment it was very good with a variety of content, foam party at the pool, dancers from Colombia and the group Extreme etc.. The biggest downside is the loud music which was once even until 3am. Alarcha is definitely a place that we would like to visit again. Alarcha = Love ❣️

I was robbed at the hotel! I absolutely do not recommend this hotel! we had a suitcase in the suitcase room and the child's suitcase was opened and the bag was stolen!!!! if you don't want to lose your property, definitely not this hotel!

They stole our money in the rooms. Rubbish staff 🤢🤮 And they dont take responsibility. Cleaning ladys stole our money. Dont reccomend. They dont change pillows and dont clean. They are 0. Never visit