When checking in, they did not disclose to me the suite I rented was under construction. I was placed in a very outdated room with horrible bed, I was not staying in the room and inquired at desk why I was not put in a suite, she then told me the suites were not available and put in another room. She then told me, her manager told her to give me a late check out to make up the difference. This certainly did not as I had paid for a suite not a standard room. The clerk at the desk should have been transparent about the issue rather than trying to cover it up. Very disappointed.
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