Hotel & Spa Maria Manuela

Comprei um pack família para 2 adultos e 2 crianças com acesso ao spa e jantar incluído. O check-in só se realiza a partir das 15 h. Não recebi mais nenhuma informação específica do hotel. Fiz o check-in por volta das 17h e sou informada que as crianças só têm acesso à piscina a partir das 13h e com última entrada às 16h30, por isso já não podiam ir à piscina. A rececionista foi extremamente desagradável. Ocorreu uma grave falha de comunicação do hotel porque comprei um pack com acesso à piscina que não era possível realizar. Felizmente a rececionista que estava à noite não era a mesma e foi bastante compreensiva com a situação tendo permitido que usufruíssemos do spa em família no dia seguinte entre as 13 e as 14h30.

Habiendo reservado el spa con muchísima antelación la persona que me atendió no anotó mi reserva, por lo que no pude acudir, falta de profesionalidad total. Cena pobre y poca variedad, desayuno igual. A resaltar la amabilidad de la recepcionista, ya no la de la encargada del spa que me llamó recriminando q había q tener reserva previa sin inform**** antes de que yo la había hecho.

Maria Manuela Hotel and Spa was a very comfortable, clean hotel in Benia, Onis. We were in the area to do some hiking and the location was very central. It is a family friendly hotel, with a great buffet breakfast and offers a buffet dinner as well. We were out most of the day, but the room was clean and the beds were comfortable.

Very nice hotel with spacious rooms. Beds were comfy. The spa was nice and had it all (sauna, sprays, hot tub, cooling pool). Note: Spa needs to be reserved for a specific hour. You need a bathing cap to enter.

Really nice and cozy place. Xmas decorations everywhere. The personal at the reception was very friendly and helpful. Check-in and check-out really fast. Big rooms but the heater was too high for us. Really nice spa, not too busy in the morning. There’s a shop next to the spa where you can buy some clothes if you like. Good value for money

MUY BUEN TRATO DEL PERSONAL -AMBIENTE EXCEPCIONAL TUVIMOS LA MALA SUERTE DE UNA EPOCA DE MUCHAS MOSCAS, PERO ES LO QUE TIEN ESTAR RODEADOS DE NATURALEZA Y DE VACAS ASTURIANAS EL PEROSNAL DE BUFET MUY AMABLE Y SERVICIAL

Re-located to this hotel from original booking but couldn't be more pleased. The hotel offered spa facilities and the evening meals and breakfast were buffet style which were excellent. Had bedroom on the ground floor, which was very comfortable. Hotel had secure underground parking, which was a big plus for motorcyclists. Price was good.

ESTANCIA MUY AGRADABLE, HABITACION AMPLIA, BUFFET DESAYUNO MUY COMPLETO. LA TEMPERATURA DE LA PISCINA GRANDE DEL SPA, DEMASIADO FRIA PARA DARTE UN BAÑO, EL RESTO DEL SPA COMPLETO. GRAN DETALLE DE UN PARQUE DE BOLAS PARA LOS NIÑOS.