Hyatt Place Aruba Airport

Very good , but the air conditioning really smelling bad

適合旅遊出差，離機場最近的酒店

This hotel had no hot water !! Had to take shower in cold water or no shower at all. Will never stay here again

Hotel was full of kids and there was no hot water. They didn’t seem to care and never apologized. Took a cold shower.

I have stayed at this hotel many times over the years. Unfortunately its quality has definitely deteriorated. There was no hot water for most of the day and into the night. I couldn’t shower. There was no body wash in the bathroom container either. The dinner staff was inexperienced and made multiple mistakes with my order. There was a hair on the dish of my main course when it was put in front of me. The table rocked because it was not properly leveled so they had a sugar packet propped underneath it for balance. This is not the quality or caliber I expect from Hyatt!!

This is a great property if you need to stay one or two extra nights before or after your stay in Aruba. Free breakfast and very friendly staff are a perk. Hotel is newer and modern, but cleanliness was lacking with unknown substances on the walls in bathroom and next to bed and multiple hairs found in room on check in. Be aware taxi minimum is $21 to drive less than 2 miles to downtown under 7 minutes. Hotel is at the airport so perfect to walk over to the airport on your way out of the country.

The staff was cordial and friendly. The breakfast was delicious. I had a wonderful time and a great experience. Very small issue was the carpet in the room. The carpet had an odor and was old and discolored. The room would look and smell so much better without the carpet.

I was looking forward to spending my birthday in Aruba. I was very disappointed in the hotel. I took the shuttle into downtown and was told I would be picked up. The shuttle never showed. I had to pay $24 back to the hotel. Also, there was no hot water for the last day and a half of my trip. I was refunded for one night but I should’ve been refunded for the half day. It is almost 90 degrees in Aruba and I was not able to take a shower. The staff were rude and acted as if I had done something wrong. Never will I stay here again!

Very bad experience staying there. The room was tiny and had a strong new furniture smell. There was no hot water for shower( only lukewarm) and it seems that we were not the only one had this issue. Swimming pool was very dirty. The front desk staff lacked efficiency and not very friendly. The worst dinner experience. Took 1hr or even longer for the simple food to arrive, and the waitress got our order wrong two times. When we were checking out, they tried to put someone else’s bar order to our tab… good we argued against it. The only good thing I could say is the breakfast was good. We do not recommend this hotel at all.