Verified traveler
4 Μάρτιος 2024
The hotel is very old buildings have several units. They need to upgrade for TV, beds, bathroom cabinet and ice machine. I cannot believe that only one ice machine each building but not working at all. The front desk, I talked with the manager in the late evening like 10 PM to solve a problem with TV connect to computer, but couldn’t help and they have no other room left. We reserved this hotel in January 3, 2024.
We’re upset because his attitude toward their guest said that you can leave if you want. We asked him whether he can refund the money we paid??? He said “NO”. The web site of the hotel looks nice but we feel like cheating.
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